Windows 7 Startup Problem - Error code 0x490
Hey, I recently successfully installed Windows 7 on my laptop that also has Windows Vista. I was playing around with it for a few hours last night, shut off the computer and went to bed. I woke up, started it successfully and played around with it some more. Then, I shut it off again, and, a few hours later, turned it back on and, when I click on Windows 7, I am now receiving an error message telling me I did not install properly and to run a Repair with the install disc. I did this and it said it found a problem and to "restart immediately" by clicking finished (it does not restart immediately, I have to click finish and then click restart). It also states that if the problem wasn't solved it would run the repair automatically. I restart it, it boots up and does the same thing. I ran the repair again and checked the detailed list of errors. It lists off a bunch of successful tests completed and then at the bottom it says: "Boot manager generic failure 0x000000e Root cause found: ----------------------- Boot manager failed to find OS Loader Repair action: File Repair Result: Failed. Error Code = 0x490 Time taken : 7099 ms Repair Action: Boot configuration data store repair Result: Failed. Error code = 0x490 Time Taken: 171ms Repair action: System Restore Result: Completed Successfully..." And that's it. I was getting the same error message when I had failed to install it correctly, but I fixed it (I think by resetting my BIOS). So, does anyone know how to fix this? UPDATE: When I select windows 7, it gives me instructions (which I followed, they are the steps I mentioned above) and at the bottom it says: "Info: The boot selection failed because a required device is inaccessible" I assume this means that it cannot access my partition for some reason...? If so, why not? Thanks!
May 11th, 2009 3:46am

Your boot information is bad. afaik, you will have to do a startup repair to fix it. I could not find a MS link for this but I found this http://www.sevenforums.com/tutorials/668-system-recovery-options.html to boot into the recovey options (USE METHOD 2 !!!) and this http://www.sevenforums.com/tutorials/681-startup-repair.html to do the startup repair which actually looks at things like MBR and the BOOT folder. As with anything of this type, I strongly recommend backing up anything and everything - create an image of each and every partition. Hope that helps. How did this happen? I rather suspect that something happened, the system rebooted, and stopped at a screen which had something like system repair as a default, the timer went out, it did its thing, and unfortunately incorrectly. i have lost opsyses that way. I strongly recommend always setting: Control Panel / System / Advanced System Settings / (System Properties) Advanced tab / look at "Startup and Recovery" , click settings button - in system failure: uncheck "automatically restart" This will enable you to see any errors that are causing a reboot. Kris
Free Windows Admin Tool Kit Click here and download it now
May 11th, 2009 4:58am

Hi, To resolve the error code 0×490 you can perform a clean boot up, which uses only a minimal set of drivers and start up programs. It helps to eliminate software conflicts and then you can fix the error. To resolve this problem with the hardware device perform a hardware clean boot and check the devices and reboot the computer. Hope this helps you.
June 14th, 2011 11:19pm

I am having the same error 0x490, I have tried the above as well as boot from w7 cd and run repair and it says if I installed a device ie camera to remove it. Well I did install my Logitech webcam, but it is unplugged and removing the software, I don't know how to if I cant boot up. Thanks
Free Windows Admin Tool Kit Click here and download it now
June 24th, 2011 12:49pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics