Windows 7 Ultimate - Daily Crashing
Hi
My PC keeps crashing in the early hours of the morning. I don't think I've installed new software. I've rolled back to an older state without any effect.
The 'Problem Details' are:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081
Additional information about the problem:
BCCode: 1
BCP1: 0000000077BE021A
BCP2: 0000000000000000
BCP3: 0000000000000048
BCP4: FFFFF88008D20CA0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
My PC is and AMD with 8GB RAM.
Any advice welcome.
Thanks
January 1st, 2011 5:54pm
Bug Check Code 0x1: The APC_INDEX_MISMATCH bug check has a value of 0x00000001. This indicates that there has been a mismatch in the APC state index.
For more information, refer to this
Microsoft article.
I recommand to you to update all your drivers and to check if this solve your problem.
If this does not help, please upload the zipped dump files(C:\Windows\memory.dmp) using skydrive and
post the link here.
This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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January 1st, 2011 7:02pm
Hi Mr X
Thanks for the advice. I've started with uninstalling my Webcam (I don't use it much anyway) and will slowly work through the system until either it stops crashing or I run out of drivers to update.
I'll post back in a week or so with my progress.
hozozco.
January 2nd, 2011 6:31am
Well, it's been a week with no crashes so it appears fixed.
The Logitech web cam driver appears to have been the culprit.
Many thanks Mr X.
hozozco
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January 9th, 2011 8:01am