Hi, I upgraded to Windows 7 on my desktop late last year and love it, however a couple weeks ago it started randomly freezing (complete freeze, couldn't move mouse or anything) and now it just gives me a BSOD every time I turn it on, usually shortly after I log in, but sometimes even just as I reach the login screen. This happens even on Safe Mode or SM w/ Networking. I've been researching the issue and have logged in long enough to email myself the .dmp files so I can try to research it on my laptop, but I'm in a little over my head trying to figure out how to read them. Here's what I know: 1. The message at the top of the BSOD is Driver_irql_not_less_or_equal 2. The file name at the bottom of the BSOD is atapi.sys 3. Here are the two .dmp files I have file:///C:/Documents%20and%20Settings/Numbs/My%20Documents/Downloads/080910-26421-01.dmp file:///C:/Documents%20and%20Settings/Numbs/My%20Documents/Downloads/081710-16328-01.dmp Please help! I need my computer back! Thanks!

Try the below methods. Method 1: To use Last Known Good Configuration. To use a Last Known Good Configuration option, follow these steps: 1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears. 2. Use the arrow keys to choose Last Known Good Configuration in Windows Advanced Options menu appears, and then press ENTER. If you were able to boot into windows then I suggest you to update the drivers for all hardware’s. For more information visit http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly Also check for event viewer for error messages, which will be helpful for us to help you better. For more information visit: http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer If the above method fails then try method 2. Method 2: Try booting in to safe mode with networking. To use a Safe mode with networking option, follow these steps: 1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears. 2. Use the arrow keys to choose Safe mode with networking in Windows Advanced Options menu appears, and then press ENTER. If you were able to boot into windows then I suggest you to update the drivers for all hardware’s. For more information visit http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly Also check for event viewer for error messages, which will be helpful for us to help you better. For more information visit: http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer If the issue has occurred recently then I suggest you to perform system restore after booting into normal mode (using above methods). System restore will take your computer to pervious state when it was not facing such problem, this can be done by selecting the proper restore point. To restore the operating system to an earlier point in time, follow these steps: 1. Click StartCollapse this imageExpand this im, type system restore in the Start Search box, and then click System Restore in the Programs list.Collapse this imageExpand this image If you are prompted for an administrator password or confirmation, type your password or click Continue. 2. In the System Restore dialog box, click Choose a different restore point, and then click Next. 3. In the list of restore points, click a restore point that was created before you began to experience the issue, and then click Next. 4. Click Finish. For more information visit http://support.microsoft.com/kb/936212/ For More Information and help related to windows 7 error go here

Hi, The link you provide is a local address and cannot be accessed from internet, would you please upload it through SkyDrive in a public folder? Thanks for you cooperation! Regards, Miya YaoThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Do these links work? http://cid-8e3e5951543fe12f.office.live.com/self.aspx/Desktop%20fix/080910-26421-01.dmp http://cid-8e3e5951543fe12f.office.live.com/self.aspx/Desktop%20fix/081710-16328-01.dmp Thanks!

Your dump files show that “Unable to load image PSHED.dll, Win32 error 0n2” and “Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2”. The PSHED.DLL is Platform Specific Hardware Error Driver, it’s related to your hardware, I suspected some hardware problems . And the later one means there are some problems with your ntoskrnl.exe. The causes may be related to: 1. Keyboard issue 2. Miscellaneous corruption 3. Corrupt boot.ini file 4. Missing boot.ini file 5. Missing or corrupt ntoskrnl.exe file. 6. Corrupted hard disk drive or severely corrupted Windows. For more information about the solutions, please refer to: http://www.computerhope.com/issues/ch000646.htm Please note: we provide the third party link for technical use only. There may be some changes without notice, Microsoft doesn’t guarantee any accuracy on contacting information. I would like to recommend you contact your computer’s manufacture for further research. Regards, Miya YaoThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

The dumps work fine. You have an internal timer issue with your CPU: Severity : Fatal (1) Length : 928 Creator : Microsoft Notify Type : Machine Check Exception Timestamp : 8/9/2010 18:47:01 Flags : 0x00000002 PreviousError =============================================================================== Section 0 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ 85b070a4 Section @ 85b0717c Offset : 344 Length : 192 Flags : 0x00000001 Primary Severity : Fatal Proc. Type : x86/x64 Instr. Set : x86 Error Type : Micro-Architectural Error Flags : 0x00 CPU Version : 0x0000000000000f29 Processor ID : 0x0000000000000000 =============================================================================== Section 1 : x86/x64 Processor Specific ------------------------------------------------------------------------------- Descriptor @ 85b070ec Section @ 85b0723c Offset : 536 Length : 128 Flags : 0x00000000 Severity : Fatal Local APIC Id : 0x0000000000000000 CPU Id : 29 0f 00 00 09 08 02 00 - 00 44 00 00 ff fb eb bf 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 Proc. Info 0 @ 85b0723c =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ 85b07134 Section @ 85b072bc Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : Internal timer (Proc 0 Bank 0) Status : 0xa20000008c010400 So update the BIOS and if nothing helps, replace the CPU."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/