Hi, I'm running Windows 7 Starter on a laptop having issues with name resolution. nslookup www.google.com gives proper result incl. all addresses and aliases. Immediately followed by ping www.google.com results in: "Ping request could not find host www.google.com. Please check name and try again." Ping for one of the given IP by the first nslookup works just fine. Anyone having a clue what's going on here? Greetings Christian

When you do nslookup for google, you may be getting an ip address,Try to ping the ip address, see if you get reply for that or not? Also are you able resolve and ping internal dns names?If internal names are able to resolve are you able to connect to the internet? If you are having issues with that in the preferred dns enter 4.2.2.2 and see if that helps.

As I said- when I ping the IP address which nslookup tells me this works fine! Same happens for internal hosts- nslookup tells me the IP address. I can ping the IP address, but not the hostname. No difference if I try to ping fqdn or shortname. It is not a nameserver issue- as nslookup just works fine. And any other host in the network is resolving through the same name server everything properly. Where should I look for root cause?

If you are looking to find a root cause, take a trace while you ping the ip and see where is the packet getting dropped or not getting proper response. Please go to the following URL to download Microsoft Network Monitor 3.4 http://www.microsoft.com/downloads/en/details.aspx?FamilyID=983b941d-06cb-4658-b7f6-3088333d062f&displaylang=en

Try to scan your laptop by using antivirus/anti-malware program with latest signature, just to make sure your laptop is not infected with worm/virus. You could also test to configure following free DNS servers provided by OpenDNS, see whether it helps. 208.67.220.220 208.67.222.222 Hope this helps. dawooddoe Home Network & Wireless Network Help

nslookup www.google.com gives proper result incl. all addresses and aliases. Immediately followed by ping www.google.com results in: "Ping request could not find host www.google.com. Please check name and try again." Ping for one of the given IP by the first nslookup works just fine. Fire up an elevated (as admin) command prompt, "cd" to your %systemroot%\system32\drivers\etc folder and then enter the command "notepad hosts" (no quotes) and check if "google" is listed in there, if so, and in case you'll find it along with some other names, your system may have been compromised by some kind of malware, in this case, please download this tool http://connect.microsoft.com/systemsweeper burn it on a CD and use the CD to boot your system, then proceed to a full scan and clean; at end, ensure to reset your hosts file following the direction you'll find here http://support.microsoft.com/kb/972034 HTH

Hi all, thanks for trying to help. But nothing really explains the issue. Meanwhile I found a solution- I had OpenVPN installed and for some reason this screwed up routing (even though it wasn't connected). Now all works fine. But I'd try to understand why this appeared- why is the DNS client service (?) using different ways to resolve compared to nslookup? Greetings

Meanwhile I found a solution- I had OpenVPN installed and for some reason this screwed up routing (even though it wasn't connected). OpenVPN installs a virtual adapter and if the adapter is enabled, even if the VPN isn't connected it may cause some issues... if the OVPN wasn't properly configured and if the adapters binding and priority weren't correctly set