Me: Windows 7 Premium with Windows Live Messenger. Friend: Windows XP with MSN Messenger and Windows 7 Home with WLM. When Friend is running XP+MSNM, my Win7+WLM shows a whole set of actions like send file, etc. When Friend uses the same account on Win7+WLM, I get no actions. We can't exchange files, pictures, or anything. I can't offer remote assistance, and we are having a devil of a time getting remote assistance requests exchanged. I've tried local group policy editor, doesn't seem to help. I'm guessing it's something mis-configured on my friend's system, since all that changes is which machine she uses.

Hi, According to your description, I suggest to perform these tests to troubleshoot the issue: 1 Login in with Clean Boot 2 Disable firewall If the issue persists, since it related with Windows Live Messenger, I suggest to ask Windows Live Solution Center for further help. Thank you for your understanding. Regards, Leo Huang Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.