Windows 7 random blue screen, crash dump, Why? dmp files attached.
Hi, my computer keeps BSODing occasionally and I don't know why, I read that the minidump files will help identify the problem but I have no idea how to interpret, let alone open these.
Any help would be much appriciated!
Katie.
Here's a zip file containing all of the files from my minidump folder, hope that's what people need to work out what's wrong :)
http://cid-5ba148599e980187.skydrive.live.com/redir.aspx?resid=5BA148599E980187!126
January 14th, 2011 9:47am
Hi Katie,
PAGE_FAULT_IN_NONPAGED_AREA (50) - Invalid system memory was referenced.
Cause
Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).
Another common cause is the installation of a faulty system service.
Antivirus software can also trigger this error, as can a corrupted NTFS volume .
http://msdn.microsoft.com/en-us/library/ff559023%28VS.85%29.aspx
STACK_TEXT:
nt!KeBugCheckEx
nt! ?? ::FNODOBFM::`string'+0x40e8b
nt!KiPageFault+0x16e
nt!IopQueueThreadIrp+0x1e
nt!IopCloseFile +0xfc
nt!ObpDecrementHandleCount+0xb4
nt!ObpCloseHandleTableEntry+0xb1
nt!ObpCloseHandle+0x94
Because it happens when closing a file you make have a NTFS issue.
Resolving a corrupted NTFS volume problem: Run Chkdsk /f /r to detect and repair disk errors. You must restart the system before the disk scan begins on a system partition.
KMODE_EXCEPTION_NOT_HANDLED (1e)
STACK_TEXT:
nt!KeBugCheckEx
nt!KiDispatchException+0x1b9
nt!KiRaiseException+0x1b9
nt!NtRaiseException+0x7b
nt!KiSystemServiceCopyEnd+0x13
nt!RtlRaiseStatus+0x18
nt!KeReleaseMutant+0x260
VcommMgr +0x6dfe
SYSTEM_SERVICE_EXCEPTION (3b)
STACK_TEXT:
nt!RtlRaiseStatus+0x18
nt!KeReleaseMutant+0x260
VcommMgr +0x6dfe
Image path: \SystemRoot\System32\Drivers\VcommMgr.sys
Image name: VcommMgr.sys
Timestamp: Mon Mar 05 13:17:48 2007
Update this (nearly) 4 year old driver, please. The driver looks to be a Bluetooth driver.
André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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January 14th, 2011 10:05am