Hi I am using Win 7 x86 build 7600 and recently got the following error. Tried system restore didn't, have tried clean boot and it didn't work either. Can any one help please...Am short of doing clean install.... Problem Event Name: APPCRASH Application Name: explorer.exe Application Version: 6.1.7600.16450 Application Timestamp: 4aeba271 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7600.16559 Fault Module Timestamp: 4ba9b21e Exception Code: c0000005 Exception Offset: 0006a849 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 2057 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

If you are forced to start over, try using the 64-bit disk next time. Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe I also am a true vegan and I am very good with economics and I used to play chess at 2400++ I have lots of papers on my site for power supplies and video card problems, see the resources section

If you are forced to start over, try using the 64-bit disk next time. Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe I also am a true vegan and I am very good with economics and I used to play chess at 2400++ I have lots of papers on my site for power supplies and video card problems, see the resources section

Hi, This is mostly caused by a incompatible Shell Extension. please download this reg file from my SkyDrive: http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer.reg and make a double click on the file to import it. If you can't do this, run regedit.exe and import the registry file there! When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the file to your public Skydrive [2] folder and post the link here. I take a look at the dump with the Debugger, maybe I can see which Shell extension is the cause. André [1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hi Guys, resolved it bit differently... I changed the permission on the ntdll.dll file and renamed it and replace it with the ntdll.dll file from <cite>www.dll -files .com</cite> rebooted the machine did a system restore and it resolved it. seems to be working fine now no more explorer crashes...yay!!! however I still have the issue of windows update not working...can surf the internet fine...I get the following error code 8007007E

Hi, I am glad to hear that the issue was resolved. Thank you for posting back! To troubleshoot windows update issue, we'd recommend that you start up a new thread for it. We generally focus on one topic in one thread because in this way it will be better for other community members to participate in the discussion, and to search/find specific answers more efficiently in the future. Your understanding is greatly appreciated! Best Regards!Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.