Hello I have recently gone to the Preview of Windows 8.1 and i noticed that every time i click on file explorer, right click on a file folder, and try to access skydrive explorer just crashes and then restarts. There is one loophole i found and that is if i click on control panel and then i change that to explorer it works until I right click  or I try to change file location then it crashes. This is a temporary solution that I am having to deal with but I would really like to get it fixed before I start school this fall. So any help would be great

Do you have any error code. Does any text appears. Did you mean that when you open the Skydrive folder explorer crashes and restarts !

I dont have an error code and no text. Yes skydrive folder explorer crashes and restarts.

I think that it may be a driver problem or Bad Memory ! If you can't solve the problem, back up your data & try to refresh your PC !

Thanks !

go to search, search for, event viewer, click on the top, event viewer local.

Down below you see a list of things

critical:check to see if you have any explorer error

error:  same here

warning

Disable the DLNA Shell Extension :

Windows 8.1 Preview Explorer.exe crashes

http://blogs.technet.com/b/home_is_where_i_lay_my_head/archive/2013/06/30/windows-8-1-preview-explorer-exe-crashes.aspx

copy this into a .reg file and import the .reg:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Blocked]
    "{289AF617-1CC3-42A6-926C-E6A863F0E3BA}"=""

Ok i tried the .reg file and no success.

this is the information from my event viewer.

Faulting application name: explorer.exe, version: 6.3.9431.0, time stamp: 0x51bce434
Faulting module name: KERNELBASE.dll, version: 6.3.9431.0, time stamp: 0x51bd0a54
Exception code: 0xe06d7363
Fault offset: 0x0000000000006aac
Faulting process id: 0x52c
Faulting application start time: 0x01ce79940808a673
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: 4fad5852-e587-11e2-bf05-a0b3cc4c78a4
Faulting package full name: 
Faulting package-relative application ID: 

I have not tried refreshing yet because it won't let me unless i put in the recovery disk i got with my laptop which is windows 8 not windows 8.1. 

please download this reg file from my SkyDrive:


http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer_full.reg

and make a double click on the file to import it. If you can't do this, run regedit.exe and import the registry file there!

When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the dump file (compressed 7z or RAR to reduce the size) to your public Skydrive [2] folder and post the link here. I take a look at the dump with the Debugger, maybe I can see which Shell extension is the cause.

After you generated the dumps, download and import this regfile:

http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer_full_uninstall.reg

to stop the dump creation.

Andr

[1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
[2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

Ok here is the dump file

https://skydrive.live.com/redir?resid=485E636CC20B4E98!948

Thanks for everyone trying to help. This issue has been driving me insane and it would be nice to get this fixed.

ok, Autodesk Inventor 2013 causes the crash:

*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for utx.dll - 
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for rse.dll - 
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for DtBridge.dll - 
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for sppc.dll - 

FAULTING_IP: 
KERNELBASE!RaiseException+68
00007ffa`68606aac 488b8c24c0000000 mov     rcx,qword ptr [rsp+0C0h]

EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00007ffa68606aac (KERNELBASE!RaiseException+0x0000000000000068)
   ExceptionCode: e06d7363 (C++ EH exception)
  ExceptionFlags: 00000001
NumberParameters: 4
   Parameter[0]: 0000000019930520
   Parameter[1]: 000000000e9dae40
   Parameter[2]: 00007ffa576cc6c8
   Parameter[3]: 00007ffa57560000

CONTEXT:  0000000000000000 -- (.cxr 0x0;r)
rax=0000000005480000 rbx=0000000000000000 rcx=0000000005480000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=00007ffa6b08b66a rsp=000000000e9d9688 rbp=000000000e9da6b0
 r8=0000000000001000  r9=0000000000000000 r10=0000000000000040
r11=0000000000000286 r12=0000000000000000 r13=0000000005300000
r14=ffffffffffffffff r15=00000000c019005d
iopl=0         nv up ei pl nz na pe cy
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000203
ntdll!NtWaitForMultipleObjects+0xa:
00007ffa`6b08b66a c3              ret

DEFAULT_BUCKET_ID:  APPLICATION_FAULT

PROCESS_NAME:  explorer.exe

ERROR_CODE: (NTSTATUS) 0xe06d7363 - <Unable to get error code text>

EXCEPTION_CODE: (NTSTATUS) 0xe06d7363 - <Unable to get error code text>

EXCEPTION_PARAMETER1:  0000000019930520

EXCEPTION_PARAMETER2:  000000000e9dae40

EXCEPTION_PARAMETER3:  00007ffa576cc6c8

EXCEPTION_PARAMETER4: 7ffa57560000

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

APP:  explorer.exe

ANALYSIS_VERSION: 6.3.9431.0 (debuggers(dbg).130615-1214) amd64fre

FAULTING_THREAD:  0000000000002a6c

PRIMARY_PROBLEM_CLASS:  APPLICATION_FAULT

BUGCHECK_STR:  APPLICATION_FAULT_APPLICATION_FAULT

LAST_CONTROL_TRANSFER:  from 0000000070fa14f1 to 00007ffa68606aac

STACK_TEXT:  
ntdll!NtWaitForMultipleObjects
ntdll!RtlReportExceptionEx
ntdll!RtlReportException
ntdll!LdrpCalloutExceptionFilter
ntdll!LdrpInitializeNode$filt$1
ntdll!_C_specific_handler
ntdll!RtlpExecuteHandlerForException
ntdll!RtlDispatchException
ntdll!RtlRaiseException
KERNELBASE!RaiseException
msvcr100!CxxThrowException
utx!UTxException::IsFatal
utx!UTxThrower::operator()
rse!RSeTxnBulletin::SetDefunct
rse!RSeTest::IsRSeMemory
rse!RSeTest::IsRSeMemory
rse!RSe::DebugOnly_AssertIsNotInRSeTransactedSegment
rse!RSe::CreateTransactingTransientSegment
rse!UFRxPassiveOccPath::Pop
rse!UFRxPassiveOccPath::UFRxPassiveOccPath
rse!std::_Mutex::_Mutex
ntdll!LdrpCallInitRoutine
ntdll!LdrpInitializeNode
ntdll!LdrpInitializeGraph
ntdll!LdrpInitializeGraph
ntdll!LdrpInitializeGraph
ntdll!LdrpInitializeGraph
ntdll!LdrpPrepareModuleForExecution
ntdll!LdrpLoadDll
ntdll!LdrLoadDll
KERNELBASE!LoadLibraryExW
DtBridge!DTxInfoTipBridge::GetCurFile
DtBridge!DTxShellExtBridge::operator=
DtBridge!DTxShellExtBridge::DTxShellExtBridge
DtBridge!DTxShellExtBridge::DTxShellExtBridge
combase!CServerContextActivator::CreateInstance
combase!ActivationPropertiesIn::DelegateCreateInstance
combase!CApartmentActivator::CreateInstance
combase!CProcessActivator::CCICallback
combase!CProcessActivator::AttemptActivation
combase!CProcessActivator::ActivateByContext
combase!CProcessActivator::CreateInstance
combase!ActivationPropertiesIn::DelegateCreateInstance
combase!CClientContextActivator::CreateInstance
combase!ActivationPropertiesIn::DelegateCreateInstance
combase!ICoCreateInstanceEx
combase!CComActivator::DoCreateInstance
combase!CoCreateInstanceEx
combase!CoCreateInstance
shell32!_SHCoCreateInstance
shell32!SHExtCoCreateInstance
shell32!DCA_SHExtCoCreateInstance
shell32!HDXA_QueryContextMenu
shell32!CDefFolderMenu::QueryContextMenu
shell32!CExecuteItem::Execute
shell32!COpenThisPcOrLibrariesCommand::Execute
shell32!CBindAndInvokeStaticVerb::_DoCommand
shell32!CBindAndInvokeStaticVerb::_TryExecuteCommandHandler
shell32!CBindAndInvokeStaticVerb::Execute
shell32!CRegDataDrivenCommand::_TryInvokeAssociation
shell32!CRegDataDrivenCommand::_Invoke
shell32!CRegistryVerbsContextMenu::_Execute
shell32!CRegistryVerbsContextMenu::InvokeCommand
shell32!HDXA_LetHandlerProcessCommandEx
shell32!CDefFolderMenu::InvokeCommand
shell32!CShellLink::_InvokeDirect
shell32!CShellLink::_ResolveAndInvoke
shell32!CShellLink::InvokeCommand
shell32!HDXA_LetHandlerProcessCommandEx
shell32!CDefFolderMenu::InvokeCommand
shlwapi!SHInvokeCommandOnContextMenu2
shlwapi!SHInvokeCommandWithFlagsAndSite
explorer!LaunchNewInstanceWithOptionalElevate
explorer!CTaskBand::CLauncherTask::_Launch
explorer!CTaskBand::CLauncherTask::s_ThreadProc
SHCore!StrRetToBSTR
kernel32!BaseThreadInitThunk
ntdll!RtlUserThreadStart



FAILURE_ID_HASH_STRING:  um:application_fault_e06d7363_rse.dll!rsetxnbulletin::setdefunct

    Loaded symbol image file: rse.dll
    Image path: C:\Program Files\Autodesk\Inventor 2013\Bin\rse.dll
    Image name: rse.dll
    Timestamp:        Thu Mar 01 22:44:06 2012 (4F4FEDA6)
    CheckSum:         00285A6C
    ImageSize:        00288000
    File version:     17.0.13800.0
    Product version:  1.0.0.1
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Autodesk, Inc.
    ProductName:      Autodesk, Inc. rse
    InternalName:     rse
    OriginalFilename: rse.dll
    ProductVersion:   Autodesk Inventor 2013
    FileVersion:      17, 0, 13800, 0000
    PrivateBuild:     Build: 138, Release: 2013 RTM - Date: Thu 03/01/2012       
    SpecialBuild:     Build: 138, Release: 2013 RTM - Date: Thu 03/01/2012       
    FileDescription:  rse
    LegalCopyright:   Copyright  1996-2012 Autodesk, Inc.
    LegalTrademarks:  Copyright  1996-2012 Autodesk, Inc.
    Comments:         Copyright  1996-2012 Autodesk, Inc.

I uninstalled it and that seems to have fixed it and man I would never have guessed that. Thanks so much for the help!

 Thanks so much for the help

You're welcome :)