Power off your system and unplug keyboard and mouse.
Wait for a few minutes and plug them to another usb ports.
Restart the machine.
Does it help?
Hi,
If the suggestion of S.Sengupta doesn't resolve the issue, please boot from your Windows 8/8.1 installation media to repair it:
1.Insert a Windows 8/8.1 DVD, or a flash drive with the Windows 8/8.1 installation files on it, into your computer.
Tip: You can borrow someone else's Windows 8/8.1 disc or other media if you need to. You're not installing or reinstalling Windows 8/8.1, you're just accessing Advanced Startup Options - no product key or license breaking required.
2.Boot from the disc or boot from the USB device.
3.From the Windows Setup screen, tap or click on Next.
4.Tap or click on the Repair your computer link at the bottom of the window.
5.Advanced Startup Options will start, almost immediately.
6.Select System Restore to roll back to a time when everything works fine.
- Marked as answer by Andy AltmannMicrosoft contingent staff, Moderator 9 hours 17 minutes ago
Stephen_d_morris,
I just wanted to check to see if your issue reoccurred after performing the system reset. Hopefully everything worked out ok.
Mike
Stephen_d_morris,
I just wanted to check to see if your issue reoccurred after performing the system reset. Hopefully everything worked out ok.
Mike
- Marked as answer by Andy AltmannMicrosoft contingent staff, Moderator 9 hours 17 minutes ago
- Unmarked as answer by Andy AltmannMicrosoft contingent staff, Moderator 9 hours 17 minutes ago
Yes, the System Reset put everything back and the updates went through fine.
Thanks all.