My computer was being really slow the past couple of days so i did a system scan with reg cure pro and it told me i had to restart my laptop. After restarting my laptop it showed
the dell logo and then just a black screen. Every time i restart my laptop it does the same logo then black screen. When i click the power button it turns of instantly instead of the usual 3 or so seconds of holding the button. I have looked up this issue
but have not found a fix.I cannot/do not know how to restore windows 8 because ,y laptop came without the installation disk and when i try to access the advanced settings it is still just another black screen with the words "f12 boot
options" in the bottom right corner. I have also seen people talking about 2 different styles of this black screen. One with a black screen but a light border and the second just a black screen. The one mine seems to be is that there is a bright border
along the edges of my laptop screen but black everywhere else. If you have found a fix to this problem or have a temporary solution please post a comment. Thank you.
Windows 8 black screen after Dell logo?
August 21st, 2013 4:19pm
Hi,
According to your description, its probably your system file damaged. Now can you access to Windows Safe mode or can you put f12 as you said when choose the advanced setting?
If we couldnt access to windows safe mode or advanced setting to repair your system, only we can do just to use a Windows 8 ISO image to fix this problem.
In addition, as you said you did't have Windows Image, did your computer bought from OEM? if so, you can contact the manufacture of your computer for more assistance.
If you need any further help, please feel free let we know.
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August 22nd, 2013 5:00am
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