Apologies if I am too hassled to introduce myself properly and more apologies if this is not the correct forum. I have been searching for a couple of weeks for the right microsoft forum to ask my question.

I had a Windows 8 installation that had been working acceptably for about 2 years. A month ago my PC automatically upgraded to Windows 8.1 On previous occasions I had been able to restore Windows 8 via a previous restore point. This time all previous restore points had been deleted and I could not revert to Windows 8.

Since the automatic upgrade, internet is no longer working. The proposed solution by the troubleshooter was to connect to the internet so my computer can be automatically checked. That is so illogical it is almost funny.

I tend to imagine that the automatic upgrade messed up with some driver required to make an internet connection. What are the prospects of reverting to Windows 8 without having to reinstall my programs? Will my settings prior to the Windows 8.1 automatic upgrade be preserved? Would "reset the computer" do that?

• Moved by Olaf EngelkeMVP 19 hours 5 minutes ago Offtopic in WHS forum

Hi,

you can check Network and Sharing center for the status. How do you connect to the Internet? Via router, via modem, or by other means like mobile Internet connection?

Does your PC get an IP address? If so, which one?

Open a cmd prompt and enter the command
ipconfig /all

Post the output here.

Is it a wired or a wireless connection?
If the network card driver was upgraded recently and caused the connection loss, you can open Device Manager in Control Panel and roll back to previous driver.

Did you experience any malware infections in the past?
In Control Panel/Internet Options on the Connections tab - is there a proxy entered under LAN settings? If so, remove it.

Best greetings from Germany
Olaf