Windows Journal lasso and eraser register in wrong place using a dual display
I am trying to use Windows Journal with my Wacom Tablet display (which acts as both a DVI second monitor and a USB pen input device). I can write with the pen/marker/highlighter fine (including pressure sensitivity). But when I switch to the
eraser or lasso tools (including if I use the back end of the pen), my pen inputs are mapped to the wrong location, roughly a few inches up and to the left. This makes Journal with dual display pretty much useless.
Everything works fine with all other software including Windows OneNote, Paint, Adobe Illustrator, Adobe Photoshop, etc., so it seems to be isolated to Windows Journal. Therefore Wacom claims that it is Microsoft's problem, not Wacom's.
Other people seem to have the same problem, whenever using Windows Journal on a machine with multiple monitors. A good description can be found at:
http://social.answers.microsoft.com/Forums/en-US/w7programs/thread/66d03321-8866-4888-a45b-fc7ceb95395d
some other links at:
http://www.vistax64.com/vista-general/41668-windows-journal-dual-monitor-pen-tablet.html
http://www.vistax64.com/vista-hardware-devices/70403-bug-wacom-tablet-ms-journal-two-monitors.html
http://www.vistax64.com/drivers/268569-windows-journal-wacom-tablet-problem.html
http://www.motherboardpoint.com/windows-journal-dual-monitor-pen-tablet-t198449.html
September 22nd, 2010 6:19pm
Hi columbiad,
I have reported this issue to the related group via our internal channel. Please be assured that any improvements in the product are based on users' requirements.
Our developers strive to capture Microsoft users' ideas and are working hard to create a more powerful and easy-to-use product.
Thanks again for your feedback.
Regards,
Linda
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September 24th, 2010 3:35am
Hi columbiad,
I have reported this issue to the related group via our internal channel. Please be assured that any improvements in the product are based on users' requirements.
Our developers strive to capture Microsoft users' ideas and are working hard to create a more powerful and easy-to-use product.
Thanks again for your feedback.
Regards,
Linda
Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
September 24th, 2010 3:35am
Hi columbiad,
I have reported this issue to the related group via our internal channel. Please be assured that any improvements in the product are based on users' requirements.
Our developers strive to capture Microsoft users' ideas and are working hard to create a more powerful and easy-to-use product.
Thanks again for your feedback.
Regards,
Linda
Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
September 24th, 2010 10:35am
Hello Linda,
this issue still persists and makes Journal mostly unusable on any system with multiple monitors. Is there any timeline on when it is going to be fixed?
September 22nd, 2011 6:46pm
Thanks for the response Linda. Any chances that you could tell us what the progress is on this a year later on?
Thanks,
Charlie
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October 7th, 2011 5:50am
Thanks for the response Linda. Any chances that you could tell us what the progress is on this a year later on?
Thanks,
Charlie
October 7th, 2011 5:50am
Thanks for the response Linda. Any chances that you could tell us what the progress is on this a year later on?
Thanks,
Charlie
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October 8th, 2011 5:37am
Why hasn't this been fixed! It has plagued me for over a year now, and it seems many others for much longer. :S
September 14th, 2012 12:43am
Why hasn't this been fixed! It has plagued me for over a year now, and it seems many others for much longer. :S
Free Windows Admin Tool Kit Click here and download it now
September 15th, 2012 11:54pm