Windows Update Error 800B0001
We are currently running SCCM 2007 and FEP 2010 and are currently receiving the follwoing error when attempting to check for update managed by the Admin. Both machines are Windows 7 x86. I have tried the following steps: ~ FixIt ~ Readiness Tool ~ Re-register WinTrust.dll All other clients in the environment are working fine and I have also veriefied that the two machines are in fact recieving all policies. HELP!
June 25th, 2012 11:20am

Same here, running W7 Enterprise x64.
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June 25th, 2012 12:09pm

Well, as far as I can tell, Microsoft does not have a standalone installer which means that it cannot be diwtributed to clients in an Enterprise environment as part of the monthly patch proccess.
June 25th, 2012 3:20pm

Hi, Please check whether you have tried steps in this article Windows Update error 800B0001 Also try to rename the Windows Update temporary folders: 1) Click "Start", in "Start Search" item, type: "notepad" (without quotes) and press Enter. 2) Copy the following commands and then paste them into the opened Notepad window: net stop wuauserv net stop CryptSvc ren %windir%\system32\catroot2 catroot2.old ren %windir%\SoftwareDistribution sold.old net start CryptSvc net start wuauserv pause 3) After pasting the above commands, please close the Notepad window. Choose "Save" when you are prompted to save the file. Type "rename.bat" as the file name and save it to the Desktop. 4) Return to the Desktop, right click the rename.bat file and choose "Run as administrator". 5) You will see a DOS-like window processing. Now try Windows Update to see if the issue has been resolved. If issue persists, please upload your windowsupdate.log to SkyDrive for further research. Use SkyDrive to upload collected files and post screen shot/picture. http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Hope this helps.Vincent Wang TechNet Community Support
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June 27th, 2012 8:16am

Hi, I was having the same problem, if you have a look in the log file and see the following: 2012-06-27 15:09:08:385912 6d8 AU ############# 2012-06-27 15:09:08:385912 6d8 AU ## START ## AU: Search for updates 2012-06-27 15:09:08:385912 6d8 AU ######### 2012-06-27 15:09:08:388912 6d8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {CC2C9352-0707-4557-8B17-0134F7832B47}] 2012-06-27 15:09:08:388912 b60 Agent ************* 2012-06-27 15:09:08:388912 b60 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2012-06-27 15:09:08:388912 b60 Agent ********* 2012-06-27 15:09:08:388912 b60 Agent * Online = Yes; Ignore download priority = No 2012-06-27 15:09:08:388 912 b60 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2012-06-27 15:09:08:388912 b60 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed 2012-06-27 15:09:08:388912 b60 Agent * Search Scope = {Machine} 2012-06-27 15:09:08:388912 b60 Setup Checking for agent SelfUpdate 2012-06-27 15:09:08:389912 b60 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256 2012-06-27 15:09:10:683 912 b60 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2012-06-27 15:09:10:687912 b60 Misc Microsoft signed: Yes 2012-06-27 15:09:10:688912 b60 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0001 2012-06-27 15:09:10:688912 b60 Setup WARNING: SelfUpdate check failed to download package information, error = 0x800B0001 2012-06-27 15:09:10:688912 b60 Setup FATAL: SelfUpdate check failed, err = 0x800B0001 2012-06-27 15:09:10:688912 b60 Agent * WARNING: Skipping scan, self-update check returned 0x800B0001 2012-06-27 15:09:10:689912 b60 Agent * WARNING: Exit code = 0x800B0001 2012-06-27 15:09:10:689912 b60 Agent ********* 2012-06-27 15:09:10:689912 b60 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2012-06-27 15:09:10:689912 b60 Agent ************* 2012-06-27 15:09:10:689912 b60 Agent WARNING: WU client failed Searching for update with error 0x800b0001 2012-06-27 15:09:10:689912 544 AU >>## RESUMED ## AU: Search for updates [CallId = {CC2C9352-0707-4557-8B17-0134F7832B47}] 2012-06-27 15:09:10:689912 544 AU # WARNING: Search callback failed, result = 0x800B0001 2012-06-27 15:09:10:690912 544 AU # WARNING: Failed to find updates with error code 800B00012012-06-27 15:09:10:690912 544 AU #########2012-06-27 15:09:10:690912 544 AU ## END ## AU: Search for updates [CallId = {CC2C9352-0707-4557-8B17-0134F7832B47}] 2012-06-27 15:09:10:690912 544 AU ############# If you do, then download the following service pack and install it on the SCCM/WSUS server (it shall require a restart and your clients will no longer (should no longer) get the message and be able to collect updates. http://support.microsoft.com/kb/2720211
June 27th, 2012 10:51am

I just resolved as similar problem on my network. Win7 Enterprise machine deployed with MDT2012 were getting this error when trying to connect to the WSUS server. In my case the issue was that the deployed machines were using WU client 7.6.7600.256 (check the file version of c:\windows\system32\wuauclt.exe), which requirwed an update server-side. Patching our WSUS server with KB2720211 resolved the issue, although I'd recommend reading up on KB2720211 before doing so in a production environment as there have been reports of issue after this patch. A quick google on this KB should yield some info. Can't guarantee this is your issue, but hope it helps. Tony
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June 27th, 2012 12:29pm

We are currently running SCCM 2007 and FEP 2010 and are currently receiving the follwoing error when attempting to check for update managed by the Admin. Both machines are Windows 7 x86. I have tried the following steps: ~ FixIt ~ Readiness Tool ~ Re-register WinTrust.dll All other clients in the environment are working fine and I have also veriefied that the two machines are in fact recieving all policies. HELP! Possibly a duplicate of http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/update-error-800b0001-updates-managed-by/02f8c21d-aa8b-48b6-9245-2e7336a75902 ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
June 27th, 2012 3:08pm

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