Windows Update code error 80070005
I am trying to run Windows Update since a few week with no success. I am not a computer savvy person, but I already tried the Windows troubleshooting on my computer, Fix it and I am running the program as adminstrator. I really don't know what else to do.
Please help. Thanks.
May 12th, 2012 10:46am
Thanks for your reply. I tried everything you wrote, but nothing worked. Any other suggestions, please?
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May 14th, 2012 6:48pm
Thanks for your reply. I tried everything you wrote, but nothing worked. Any other suggestions, please
May 14th, 2012 6:49pm
Hi again,
As I said I an not a computer savvy person, so I really don't know much of your jargons. I tried FixIt, the System File Checker Tool and the System Update Readiness Tools with no success. I am sorry, I really don't know how to upload the windowsupdate.log
into Skydrive. If you would please explain me step by step in the easiest was you can how to do that. Thanks.
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June 3rd, 2012 7:01pm
Dear Friend,
This problem occurs when some files in the update are missing, even though the update is downloaded and extracted successfully.
Method 1
Open the services by typing
services.msc on command prompt. Click stop the
Automatic updates service.
Rename the software Distribution directory located at
C:\windows as software Distributionbak.
To do this type the command cd %windir%
on command prompt. Press enter.
Type ren SoftwareDistribution SoftwareDistributionbak and press enter. Type exit and enter again.
Restart the Automatic updates services. And restart the PC.
Method 2
Reset the Windows Updates Components by using the
Microsoft Fix it 50202 from the following the Microsoft link
Downlaod Link:
http://download.microsoft.com/download/8/3/D/83DA9B2F-3246-4C1E-996B-1381F667247D/MicrosoftFixit50202.msi
After downloading the Fix ,execute the file and restart the PC after finish it.
Regards Jinish.K.G|HCL Infosystems LTD
June 4th, 2012 12:20am
That doesn't work either. Jeremy_Wu was saying: Based on the current situation, you can upload your Windowsupdate.log to SkyDrive for us to check.
How can I do that please? I don't know much about computers. Please help and I'm sorry if I am so ignorant about these things. I bought this laptop a couple of months ago at BestBuy and still I am not able to run the updates. Thanks again for your help.
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June 4th, 2012 9:29pm