Windows Updates, Computer Stops Working
This morning Windows automatically updated (Windows XP), and now it is freezing at different places. Apparently at random it will freeze:At the login screen. I cannot click on any of the log-in names. At the password page. I click on a name and the password box pops up, but I can't type there.At the desktop. I enter the password, and the desktop appears, but no icons and no task bar.On the normal screen. Icons and task bar appear, but as soon as I click on the "Start" button and it freezes.I all cases, I have to restart the computer by pressing the on/off button - no Cntrl/Alt/Del works.Thanks in advance for your help!Sam1 person needs an answerI do too
February 9th, 2011 9:39am
Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any from than more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. You will see a button resembling two pages. Click the button and close Event Viewer. This places a copy of the report into your Clipboard. Paste into the body your message. Make sure that this is the first paste after exiting from Event Viewer.Hope this helps, Gerry Cornell
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February 9th, 2011 9:49am