I click on the "TurboTax" icon and receive the message "TurboTax has encountered a problem and must close. Please report this message to Microsoft". I have used TurboTax 2008, 2009, 2010 and I can no longer open any year. It has worked great for two years and now nothing! 2010 was just installed 2 days ago, same issue. TurboTax support online had a posting to uninstall Microsoft.Net Framework 2.0, 3.0, 3.5 and download the newest version 3.5. I have done all of this and I still cannot open TurboTax. Can you please help?1 person needs an answerI do too