My computer keeps on showing that I have downloads. When I have clicked to download I get the service pack 3 KB 936929 notice that it has failed. I also have bitdefender and it shows a small traingle with the number "1" in it. I am not a computer savy person, just looking to get it working properly. We had the hard drive replaced about 1.5 years ago and have Windows 2003 installed. All of the previous updates have always worked fine. This one keeps failing. Any remedies for a novice to fix? Thanks.1 person got this answerI do too