My computer keeps on showing that I have downloads. When I have clicked to download I get the service pack 3 KB 936929 notice that it has failed. I also have bitdefender and it shows a small traingle with the number "1" in it. I am not a computer savy person, just looking to get it working properly. We had the hard drive replaced about 1.5 years ago and have Windows 2003 installed. All of the previous updates have always worked fine. This one keeps failing. Any remedies for a novice to fix? Thanks.1 person needs an answerI do too

Hi Leroux3, Service packs help keep Windows XP current, and extend and update the functionality of your computer. Some antivirus or third party software do conflict with Service pack 3 installation.In order to install the latest Windows XP Service Pack successfully, follow the steps:Method 1:Disable BITDEFENDER:To know how to disable Bitdefendeer click on DISABLE BITDEFENDERMethod 2:Do a Clean Boot on the computerTo know how to do a clean boot click on Configure Windows XP to start in a "Clean Boot" stateMethod 3:Download and Install Service Pack 3 Manually.To download Service Pack 3 click on Windows XP Service Pack 3 DownloadOnce the link is open click on the “Download” button to download SP3 and follow the onscreen instruction to install SP3.If there is still an issue installing SP3 then uninstall BITDEFENDER temporarily and try installing SP3. To uninstall Bitdefender click on Uninstall BitDefenderAlso Check:Steps to take before you install Windows XP Service Pack 3http://support.microsoft.com/kb/949377http://support.microsoft.com/kb/322389 <If this post helps to resolve your issue, please click the "Propose as Answer" If you find it helpful , mark it as helpful by clicking on "Vote as Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster>Thameem