Hi there,I guess there have been alot of people with problems waking their computer up from hibernation, but they are at least able to restart their computer and get it running well.My problem is that it's been put on Hibernate, and it does not start up anymore. When I press the power button (which usually wakes my laptop from hibernation), the power button lights up for a second, then goes off. The laptop does not even attempt to boot.Solutions I've tried:- Pressing and holding down the power button with power supply plugged in, for 15s.- Pressing and holding down the power button with power supply plugged in, for 60s.- Pressing and holding down the power button without power supply plugged in, for 15s.- Pressing and holding down the power button without power supply plugged in, for 60s.- Removing RAM chips and going through the above 4.- Removing HDD and going through the above 4.- Removing both RAM and HDD and going through the above 4.- Removing CMOS battery without any power supply plugged in (which requires a total strip down of my laptop)After all my attempts at DIY solutions, the power button still annoyingly lights up for a second, and then goes blank after that and nothing is accomplished.Before I head out to get a new laptop, I wish to resolve this problem. I have always used Hibernate and nothing like this has ever happened. Just a couple of days before this problem, Standby seems to work fine.If it's any help, I'm using NEC Versa S940, Windows XP SP3 (I think) with 2GB of RAM, 60GB HDD. Any other info that will help? Thanks! Appreciate any comments!1 person needs an answerI do too

Did anything change before the last hibernation? Were there any new hardware, software, or updates installed before this problem? If you have a mouse, keyboard, printer, etc. connected, disconnect them before trying to start it. If it's connected to a docking station, take it before trying to start it.Remove the laptop's power battery (not the CMOS battery), unplug it from the wall, and press and hold the power button for 15-20 seconds. Leaving the battery out, plug it back in to AC power and try to start it.SC Tom-There's no such thing as TMI when asking for tech support.

Did anything change before the last hibernation? Were there any new hardware, software, or updates installed before this problem? If you have a mouse, keyboard, printer, etc. connected, disconnect them before trying to start it. If it's connected to a docking station, take it out before trying to start it.Remove the laptop's power battery (not the CMOS battery), unplug it from the wall, and press and hold the power button for 15-20 seconds. Leaving the battery out, plug it back in to AC power and try to start it.SC Tom-There's no such thing as TMI when asking for tech support.

Hi Tom,Thanks for your reply.Nothing changed before the last time I hibernated the computer. The biggest change to my laptop is clearing up my Desktop, which was full of icons. I'm very sure I don't have any system files on my Desktop. Other than that, there was alot of moving of photos. Nothing else. And this wasn't the first time I cleared up my Desktop either, so I don't get it.No peripherals, no docks. I've tried the solution you recommended before already, doesn't work. =(Do you think it'd help if I removed my HDD and accessed it via another computer to delete the hibernation file? Or is there any way to hard reset the computer so that it would start up as though I shut it down, rather than trying to come out of hibernation? Once again, thanks!

Deleting hiberfil.sys might get you going again. If you have it mounted in another PC to do so, then you might want to copy anything you want to save, like photos, documents, etc., just in case ;-)Are you able to get into your laptop's BIOS? If so, is the disk being recognized there? If your POST screen doesn't come up, and you're not able to access the BIOS, then you have problems other than the operating system.Are you able to boot from a CD, such as your Windows install one? Depending on what version Internet Explorer you have installed, you may be able to do a repair installation of XP. Check out these articles:How to perform a repair installation of Windows XP if a later version of Internet Explorer is installed http://support.microsoft.com/kb/917964How to perform an in-place upgrade (reinstallation) of Windows XP http://support.microsoft.com/kb/978788SC Tom-There's no such thing as TMI when asking for tech support.

Hi Tom,Unfortunately, I am not able to boot into the BIOS at all. I do not have the XP CD because XP came installed in my laptop. But, I will try accessing it as an external drive via another computer and let you guys know the outcome. But please, if anyone has any other ideas to try, do let me know. I'm quite desperate. Haha!Thanks guys!

Hi Tom,Unfortunately, I am not able to boot into the BIOS at all. I do not have the XP CD because XP came installed in my laptop. But, I will try accessing it as an external drive via another computer and let you guys know the outcome. But please, if anyone has any other ideas to try, do let me know. I'm quite desperate. Haha!Thanks guys!

Hi Tom,It's been some days since my last post. I've been searching for my 2.5" IDE hard disk casing, but I can't find it somehow. So I got me a new casing today, and managed to access my laptop hard disk via another laptop. However, I was not able to find the hiberfil.sys system file. I'm lost at the moment. Do you have any idea what else I could try?Thanks! Cheers!

In response to this post, it will be a hidden file. Open My Computer, then go to Tools > Folder options > View. Click on 'Show hidden files and folders' and remove the check mark by 'Hide protected operating system files.' If the file is there, it should show up now.If you can't even get into BIOS, then you have more problems than the operating system. With the hard drive out, power on the notebook and see if it comes up to the POST screen, or errors out with a message like "no hard drive" or something similar. If you're not getting anything at all, it's probably a problem with the notebook itself. I would test this before deleting any file from the hard drive.SC Tom-There's no such thing as TMI when asking for tech support.

Hi Tom!Wow, you reply fast! Thanks for your help thus far, resolved alot of my queries and frustration!Anyways, you were right! I enabled viewing of hidden files and system files, and there it was! I guess on my own laptop, I had it enabled already so I thought the search function would automatically look for hidden files too, except I forgot it wasn't my machine doing the search.And you're right again about not being able to get into the BIOS. I thought I couldn't turn it on because there was no harddisk. But yes, I can't even turn it on with or without the harddisk. So you reckon it's gotta do with the motherboard? Any idea what I could do to resolve this then, other than sending it back to NEC?By the way, I've emailed my local NEC support centre about this issue. Hopefully they'll get back to me soon enough. My frustration leaves me on the verge of buying a new Acer laptop. Once again, thank you very much for your replies! Cheers!

With the laptop being as old as it is, you may be better off saving the money to fix it to use on that new Acer :-)I don't know if it's the MB itself, or possibly the internal power supply, but if it doesn't even power up to a POST or splash screen image, something is bad wrong with it.SC Tom-There's no such thing as TMI when asking for tech support.