There is a message on the lower right corner of screen reading windows in not genuine build 7600. Every now and then computer will slow down and message about possible counterfeit software will pop up, but windows is genuine. Also, I use MIcrosoft Forefront EndPoint Protection. I ran a complete scan and no threats. I clicked on the history tab and under allowed items (to run on my computer) and the following are listed: RemoteAccess:Win32/TightVNC RemoteAccess:Win32/UltraVNC HackTool:Win32/fgdump HackTool:Win64/fgdump RemoteAccess:Win32/RealVNC Program:Win32/powerRegScheduler What do these mean? I do not remember allowing these item s to run and I am not able to remove the allowed programs from Forefront. Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc000009c Windows Product Key: N/A, hr=0xc000009c Windows Product Key Hash: N/A, hr=0xc000009c Windows Product ID: 55041-008-1328876-86900 Windows Product ID Type: 6 Windows License Type: Volume MAK Windows OS version: 6.1.7600.2.00010100.0.0.004 ID: {2FFD82BC-9C6D-4555-901B-343D0C23A76F}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Enterprise Architecture: 0x00000000 Build lab: 7600.win7_gdr.110622-1503 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{2FFD82BC-9C6D-4555-901B-343D0C23A76F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-008-1328876-86900</PID><PIDType>6</PIDType><SID>S-1-5-21-3355548051-3624122110-3354317667</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 380 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="5"/><Date>20110224000000.000000+000</Date></BIOS><HWID>B4203907018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>B10K </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC000009C Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAwABAAEAAAABAAAAAQABAAEAJJS+UEowqnbK5z52xN42NbK0yhdGyg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL B10K FACP DELL B10K HPET DELL B10K BOOT DELL B10K MCFG DELL B10K SSDT DELL st_ex TCPA DELL B10K ____ DELL B10K SLIC DELL B10K SSDT DELL st_ex SSDT DELL st_ex SSDT DELL st_ex

Hi, I suggest you try to active the system by phone to test the issue: 1. When you reach the desktop click Start, then in the Search box type: slui.exe 4 2. Press Enter on your Keyboard 3. Select your Country. 4. Select the Phone Activation option, then call the number given and hold for a real person. Hope this helps Vincent Wang TechNet Community Support

Hi, I suggest you try to active the system by phone to test the issue: 1. When you reach the desktop click Start, then in the Search box type: slui.exe 4 2. Press Enter on your Keyboard 3. Select your Country. 4. Select the Phone Activation option, then call the number given and hold for a real person. Hope this helps Vincent Wang TechNet Community Support