Word 2007
MS Word 2007 is frozen. What's the solution?
November 9th, 2009 5:29am

Reinstall Office 2007 product, test the issue in Windows safe mode and let me know result. Thanks!
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November 9th, 2009 6:39am

Reinstall Office 2007 product, test the issue in Windows safe mode and let me know result. Thanks! How about asking the person what the problem is before telling them to go to the extreme of uninstalling the app and thenreinstalling?Frozen can mean lots of things and reinstalling is hardly the first option to try. BTW, Office 2007 does have repair function.... Stephen
November 9th, 2009 7:16am

Agree with swyost.dapper1, the most immediate 'solution' to confront is to unfreeze the situation by pressing Ctrl+Alt+Esc (to bring up Task Manager) and then selecting the Microsoft Word instance and clicking on the 'End Task' button. But you haven't given us enough information to identify precisely what is causing your problems, and a meaningful solution can't be offered until you do so. Many, many things could cause Word to 'freeze', and it may not enough be something to do with Word itself.For example, I was called on recently to help a lady who was frantic because she thought that she'd broken her machine. Turned out that she'd scanned an image, using the highest DPI setting available on her scanner, and was trying to import the image into a Word document. The filesize was so huge that it was way beyond the capabilities of her machine to comfortably handle. Goodness knows how she got it scanned to begin with! But point is, that just because it 'froze' MS Word doesn't necessarily mean that the problem was an 'MS Word' problem.Please provide more detail. What you were trying to do? What steps you;d taken? Was this an isolated incident or instead something which happens regularly when you use Word?The more detail you can provide the better.cheers
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November 9th, 2009 7:35am

Terminate the Word session using Task Manager. Press Ctrl+Alt+Esc, select the Microsoft Word instance, click on the 'End Task' button.Start Word using the /a swith. For more detail, see http://support.microsoft.com/default.aspx/kb/210565 If it operates without freezing, the next step is to determine what is causing the problem. E.g. corrupted notmal.dotx or one or another add-in.Tom
November 9th, 2009 9:10am

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