Sirs, I recently got a messge saying that my copy of XP Pro was not genuine, I have found the cause, about a year ago I had a HD failure and took my computer to the local shop where he fitted a new HD and transfered files for me. Uknown to me he put on a copy of XP Pro which is the copy in question. I have a genuine XP pro disk but when I load it in it says that the copy on my HD is newer than the one on the disk and if I proceed then I will lose files and documents. I paid for the upgrade disc a couple of years ago and really I don't see why I should have to pay another 100 because of a mistake by a computer shop who, incidently has ceased training. Is there anyway in which to solve the problem which doesn't involve loosing files/programs or costing me more money. Regards

Microsoft Windows Product Key Update Tool: http://www.microsoft.com/genuine/selfhelp/PKUInstructions.aspx Another community answer from the Windows XP newsgroups