Unable to download updates or Security Essentials for XP svc pk 3. Website indicated that I do not have genuine version/copy. But I know I do because there is a MS Product Key number on back of laptop. Any thoughts? Thank you.1 person needs an answerI do too

Make sure your system date and time are correct.Validate your copy in following website:http://www.microsoft.com/genuine/And see what is the error , you may contact Microsoft Support for more help. If you give your PC to anyone for repair and that person might install pirate version.In any case try my steps and then if issue still happen contact Microsoft Support.You may also contact support of MSE:https://support.microsoftsecurityessentials.com/