I am trying to backup my files and it fails. I get error code 2010-09-06 092912. Says I have a corrupt file on OS:(c)How do I correct this problem. I have windows 7 I just did a scan of OS:(C) and nothing was found Thanks

Hi, Please check with the discs and make sure they’re writable. Also, if feasible, try and backup to an external hard disk or different discs and check if the error message reappears. First, let’s temporarily disable antivirus software and Firewall on the computer as a test and then proceed with performing the backup. Note: Make sure you turn-on the antivirus software and Windows Firewall later. Now check if you can complete the backup. If the issue persists, I suggest you to boot the computer Clean Boot to check if it works properly. If the issue persists, please check the hard disk for errors. Also, please follow this link and see if it is any help to your issue: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 If there is any error encountered, please let me know the detailed symptom. Would you like to capture a screenshot of the error for our further research? How to capture a screenshot ====================== 1. If there is any error received, please press the Print Screen key (PrtScn) on your keyboard. 2. Click the "Start" Button, type "mspaint" in the Search Bar and Press Enter. 3. In the Paint program, click the "Edit" menu, click "Paste". Then click the "File" menu, and click "Save". 4. The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot". 5. Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click "Desktop" on the left pane and then click "Save". You can refer to the following link to upload the information: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Regards, Sabrina Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I did the system file check and found 16 corrupt files--most of them labled either autochk.exe or TCPMonINI. I tried the procudure you sent my--"takeown" but I get a respose that that is not recognized. What am I doing wrong and what else can I do.Thanks I have been able to fix the corrupt files. Now I am trying to do a backup of the files and it stops whenit says backup D"\. I let it go for an hour and no furure backup from that point.

Hi, What about to run backup in Clean Boot? Regards, Sabrina Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.