do you able to see windows logo?
If you not able to see windows logo, there is something wrong with HW, cable, or OS configuration
go to BIOS to check whether HDD still can be detected, reset BIOS, if you cant go to BIOS or laptop will restart in BIOS, there is something wrong with HW, you should contact ASUS to troubleshoot regarding HW issue (cant boot)
- Edited by britishdhez 8 hours 42 minutes ago
do you able to see windows logo?
If you not able to see windows logo, there is something wrong with HW, cable, or OS configuration
go to BIOS to check whether HDD still can be detected, reset BIOS, if you cant go to BIOS or laptop will restart in BIOS, there is something wrong with HW, you should contact ASUS to troubleshoot regarding HW issue (cant boot)
- Edited by britishdhez Wednesday, February 04, 2015 3:02 AM
Hi Unkown,
Have you got a recovery drive ?
Please unplug any outer device to have a check.Just a little advice from my own experience .
Just as britishdhez said ,you will need to look for help from the Asus manufacturer if the windows logo is not available.There may be a hardware issue here .
If we can see the windows logo,we can keep pressing "Shirft " to get into repair mode to have a startup repair when the machine restart .
Best regard
- Edited by MeipoXu 1 hour 35 minutes ago
Hi Unkown,
Have you got a recovery drive ?
Please unplug any outer device to have a check.Just a little advice from my own experience .
Just as britishdhez said ,you will need to look for help from the Asus manufacturer if the windows logo is not available.There may be a hardware issue here .
If we can see the windows logo,we can keep pressing "Shirft " to get into repair mode to have a startup repair when the machine restart .
Best regard
- Edited by MeipoXu Thursday, February 05, 2015 10:09 AM


