bought a used dell optiplex gx270,when i turn on computer i can't access anything because a Windows XP Professional useraccount is there asking me for my username and passcode.how can i use my computer without that information? (Network Steve Forum)

bought a used dell optiplex gx270,when i turn on computer i can't access anything because a Windows XP Professional useraccount is there asking me for my username and passcode.how can i use my computer without that information?

Remember - This is a public forum so never post private information such as email or phone numbers!Ideas:help me set up a new user on a used desktop that already has windows xp user account and i dont know this user information Programs you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem 1 person needs an answerI do too

July 30th, 2010 1:37pm

With a used computer the first thing to ALWAYS do is a clean install. This makes knowing passwords unnecessary. If you didn't receive an XP installation CD with the computer (and you should have if Windows is installed), either contact the seller to get it or you will need to get the installation disc from Dell. After you install the operating system, go to Dell's website and download/install all the drivers.http://michaelstevenstech.com/cleanxpinstall.html -Clean Install How-To http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What you will need on-handDell - Request Backup Discs - http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_formDell Support & Drivers - Go to Dell's website and download/install drivers and utilities for your operating system. Make sure to choose 32 or 64-bit drivers as appropriate. Enter your Service Tag to get the drivers for your specific model computer.http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=genMS-MVP - Elephant Boy Computers - Don't Panic!

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July 30th, 2010 3:39pm

On Fri, 30 Jul 2010 10:37:01 +0000, darian08 wrote:help me set up a new user on a used desktop that already has windows xp user account and i dont know this user informationIf I acquired a used computer, no matter who previously owned it, the first thing I would do with it would be to reinstall the operating system cleanly. You have no idea how the computer has been maintained,what has been installed incorrectly, what is missing, what viruses andspyware there may be, etc. I wouldn't want to live with somebody else's mistakes and problems, possibility of kiddy p0rn, etc., and I wouldn't recommend that anyone else do so either.Ken Blake

July 31st, 2010 12:25am

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