access denied to security settings, system management, event logs...cannot retrieve files...files present i have not created....i believe malware has been installed by a "friend" and pc is now being controlled remotely by a server i am denied access to. I restored pc to factory settings but problems reappeared. Pc appears to have been programmed to divert any application for assistance and i am being shown fake pages for windows live login. Is this pc destroyed as any changes i make are unmade upon shutdown or access is continually denied yet i am the sole owner and administrator for pc. PLEASE HELP ME I CAN THINK OF NO ALTERNATIVE AND I STRONGLY BELIEVE MY PC IS INFECTED WITH A HOST MANIFEST...STRANGE FILES ARE CUSTER, EN-US, There are also taskmanagers and strange icons i cannot access, hidden folders and web feeds i have not established. i have windows 7 altough one message said that i had counterfeit software though this cannot b correct as it is a brand new pc ive only had for 3 months. Permissions and access control is granted to users i cannot remove or recognise....i use internet explorer 64 bit. There are lots of filre i cannot open and nearly asll memory has been used up...not by me. One more thing..registry keys were identified and disabled by windows yet not removed....as were the scripts installed..again not by me..PLEASE HELP..MY PC IS GETTING WORSE AND NOW MY DESKTOP HAS DISAPPEARED EXCEPT THE RECYCLING BIN!!!??????

If you have data you need saved, You need to take the PC to a shop and have it cleaned,if the box has had a rootkit installed you will need someone who can deal with that.When posting press enter at the end of a thought...makes to easier to read.

Hi, Based on your description, this issue can occur by virus or spyware. Please download and install Microsoft Security Essentials to scan virus for a test. If the issue persists, I suggest you restart the machine in Safe Mode and check whether Security settings and System Management can be accessed. If there is any error message, please upload it Thanks, Novak