cannot connect to internet (sometimes) help
ok so i have been having problems with connecting to the internet for the past week it only works at night but during the whole day it does not let me get on the web it works all night and around the afternoon it drops i have allready called my internet provider they said everything was find on their end that it could be my computer so i tried ipconfig /release and then ipconfig /renew and it said something about dhcp server something like that i checked my local are connections and it said connected but i cant get on the web any suggestions? thanks in advance1 person needs an answerI do too
February 14th, 2011 12:33am

UPDATE: my computer has been acting strange sometimes the screen while freeze, turn black for few seconds,and even sometimes my computer will freeze up and then restart on its own! i have tried to scan for viruses but i couldnt find anything. anyone know what is wrong?
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February 14th, 2011 7:05am

Hi,Method 1.First I would ask you to run an online virus scan and check. Sometimes the installed security program might not be just enough. I also recommend you to update your security software regularly. a. Follow the link below to run the free online scan:http://onecare.live.com/site/en-us/default.htmb. Run the Microsoft Malicious Removal Tool.Microsoft Malicious Removal Tool - 32 bithttp://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious Removal Tool - 64 bithttp://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=enc. I would recommend you to install the free security software from Microsoft which is easy to install and updates automaticallyHere is the link to download it.http://www.microsoft.com/securepcMethod 2.Check if the issue exists in Safe Mode with networking, if the computer works as expected in safe mode then we can troubleshoot the issue in clean boot state.a. Refer to the article below for safe mode steps in Windows XPA description of the Safe Mode Boot options in Windows XPhttp://support.microsoft.com/kb/315222b. You are required to perform a clean boot to find the program that is causing this and then disable or remove it.How to configure Windows XP to start in a "clean boot" statehttp://support.microsoft.com/kb/310353/en-usNote: After you have finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual. Method 3.Also perform the steps listed in the article below and check.You receive an error message in Internet Explorer: "Internet Explorer cannot display the webpage"http://support.microsoft.com/kb/956196 Hope this helps.Thanks and Regards:Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think. If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.
February 14th, 2011 2:09pm

hello shekhar i ran the the scan u suggested in method 1 and it fould 2 issues in java that were viruses i have deleted them i will respond if the issue persist
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February 15th, 2011 12:03am

so far it has not been restarting but my screen still flickers black every now and then usually when i scroll down or switch windows internet seems to be working fine it hasnt gone out all day
February 15th, 2011 2:12am

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