computer froze
While running Windows 7 on the Internet, filling out a survey, the computer froze. I open the event viewer and found out that there is a problem with the kernel power this is ascribed as an event ID number 41, task category 63. This has happened more than 10 times in the last two weeks. To correct this situation I manually turned off the computer and then restarted it. How can I correct this situation without turning off the computer?
April 5th, 2010 5:50am
Hi winemakr, I suggest you check the following thread first regarding Windows crash and event ID 41 on kernel power:
Windows 7 crash and reboot automatically kernel-power error
http://social.technet.microsoft.com/forums/en-us/w7itproperf/thread/a611d79d-9865-4a8e-917b-74b0a891912f
Hope this helps!Sean Zhu - MSFT
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April 7th, 2010 6:14am