i recently reinstalled xp on a dell laptop. thought i loaded the drivers correctly. i cant get the cable connection to work ( the connection is good ). can you please walk me through the configuration process step by step? i appreciate it. thank you.M.1 person needs an answerI do too

Was the cable modem previously connected to a different computer? If so, you might have to reset the cable modem after moving it to the Dell laptop.Then, go to Control Panel > Network Connections , right-click the Local Area Connection, clickStatus > Support , and see if it has received an IP Address, Subnet Mask, and Default Gateway. An IP Address starting with 169.254 would indicate that the computer can't communicate with the cable modem.Boulder Computer MavenMicrosoft Most Valuable Professional

Have you updated XP to post-SP3? Or you are trying to establish first connection? Sometime plugging computer to router/modem updating will allow appropriate, newer drivers. Just a suggestion.Do you have a firewall which may be preventing oyu to connect because Windowx firewall is also trying to establish conenction. This is a most common problem to solve in networking issues.

i recently reinstalled xp on a dell laptop. thought i loaded the drivers correctly. i cant get the cable connection to work ( the connection is good ). can you please walk me through the configuration process step by step? i appreciate it. thank you.M.have you tried control panel-network set up wizard?