Hi All, I am experiencing a BSOD when trying to recover a file using the previous versions feature on our File Server. Some details on th BSOD: RDR_FILE_SYSTEM csc.sys Bugcheck: 0x00000027 Basically I can select the previous version of the folder I want, from there I try to open a sub-folder & get the BSOD. I have tried on a few windows 7 machines and all are experiencing the same problem. Has anyone else experienced this problem/know of a solution? Thanks Jason

Just came across this post describing the same issue... http://social.technet.microsoft.com/Forums/en/w7itprogeneral/thread/4ca31e6c-bffc-49c3-a809-59834c2cb71a Have there been any updates on this?

Please try this hotfix: "0x00000027" Stop error when you try to log on a client computer that is running Windows 7 or Windows Server 2008 R2 http://support.microsoft.com/kb/981109/en Click on the link "View and request hotfix downloads", select the platform (x86 or x64) and type in your email twice and type in the captcha ad click request hotfix. After 1 minute you have an email with the link to download an exe. Use the password which is included inside the email to extract the update. Install the update and reboot. Does it help? André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

This patch didn't help the users in the previously linked thread... I will however test it and see what happens for me. Thanks Jason

Hi, Just want to confirm the result. Is the issue resolved?Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, I can confirm this problem is still reproducable after installing this hotfix. Thanks Jason

upload the dmp files, please."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Do you mean the memory.dmp file that was created? Zipped up its about 115MB, where would you like it uploaded to?

use 7zip [1] and set a max file size of 49MB. 7zip now creates more parts. upload all parts. André [1] http://7-zip.org/"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Is there a preferred place you would like it uploaded to?

put it on your SkyDrive: Every LiveID (the email you use to sign in here to the forums) has a SkyDrive: http://skydrive.live.com/ Sign in with your LiveID and you can upload 25GB of data and share them with your friends or the dumps to me. http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Here you go: http://cid-d0d0e5d537efbc85.skydrive.live.com/redir.aspx?resid=D0D0E5D537EFBC85!111

STACK_TEXT: csc!CscCollapseOpen+0xd2 rdbss!RxCollapseOrCreateSrvOpen+0x11b rdbss!RxCreateFromNetRoot+0x603 rdbss!RxCommonCreate+0x34f rdbss!RxFsdCommonDispatch+0x870 rdbss!RxFsdDispatch+0x224 mrxsmb!MRxSmbFsdDispatch+0xc0 mup!MupiCallUncProvider+0x161 mup!MupStateMachine+0x128 mup!MupCreate+0x2bf fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f fltmgr!FltpCreate+0x2a9 mfehidk!DEVICEDISPATCH::LowerDispatchPassThrough+0x71 mfehidk+0xc0ae mfehidk+0xd1bc mfehidk!DEVICEDISPATCH::DispatchPassThrough+0x98 fltmgr!FltpCreate+0xa6 Image path: \SystemRoot\system32\drivers\mfehidk.sys Image name: mfehidk.sys Timestamp: Fri Jun 25 23:10:07 2010 This driver is part of McAfee. So update or remove the tool and look if it is fixed."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

I have uninstalled McAfee VirusScan Enterprise & McAfee Endpoint Encryption (not sure which was using that driver file), and can still replicate the BSOD. I've uploaded the new memory dump. Thanks!

update both network drivers and try a Clean-Boot [1] netw5v64.sys Thu Mar 26 17:21:24 2009 L1E62x64.sys Thu Jun 11 08:45:22 2009 if nothing helps contact the MS support directly. André [1] http://support.microsoft.com/kb/929135"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Don't think this will be driver related as I can cause the same BSOD on other computers using totally different hardware & drivers. But I will give it a try none-the-less.

Since Windows system uses separated user mode and kernel mode memory space, stop errors are always caused by kernel portion components, such as a third-party device drivers, backup software or anti-virus services (buggy services). The system goes to a BSOD because there is some exceptions happened in the kernel (either the device driver errors or the service errors), and Windows implements this mechanism: When it detects some errors occur in the kernel, it will kill the box in case some more severe damage happens. Then we get a blue screen or the system reboots (it depends on what the system settings are). To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call. Instead of contacting Microsoft CSS, you can also consider to contact the support of your computer manufacturer to check hardware issues. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Havent had a chance to log a phone support ticket for this yet. Again I don't think it'll be a hardware issue as I can replicate the problem across any of the Windows 7 x64 machines (from various manufacturers) in our office. With having an enterprise license & software assurance with Microsoft, should we get any 'free' support cases for desktop related items? Have asked our reseller but always get cryptic responses lol Looking at the benefits website I can only see free support cases for server related items & then TechNet support for everything else... Bit of a shame if thats the case.

Yes, contact the support. Everything else don't help you to solve it. We can't debug this in detail."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Same symptoms here with .exe files. Any news? rgds Sven

Given this doesn't have a massive affect on our production environment (mainly running XP still, which doesn't have the problem. Plus the limited amount of time we actually need to use previous versions etc...) I havent been able to allocate time/cost to log a support ticket etc...

Sp1 includes a lot of Hotfixes, so there was a good chance to fix it. "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/ Agree, but I'v looked the list and I didn't find any specific hotfix pointing to this issue. rgds Sven

Windows 7 SP1 seems to have fixed this problem. At least for me. rgds Sven

Sp1 includes a lot of Hotfixes, so there was a good chance to fix it."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/