email viewing problems
When I pull up my emails I can view them, but when I try to click on any links inside the email to view, then the cursor gets stuck and I cannot pull up any links within the email1 person needs an answerI do too
April 17th, 2010 2:51pm
What email program are you using? If Outlook or Outlook Express:
For OE: Credit to the late and very lamented MVP Frank Saunders
Open Windows Explorer.
Go to Tools | Folder Options | File Types.
Scroll down to URL:HyperText Transfer Protocol and select it.
Click Edit or Advanced, depending on your Windows version.
Select 'open'.
Click Edit.
"Application used to perform this action" should read:
"C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome
(Check the path to iexplore.exe to make sure that is correct and use the double quotes.)
DDE should be checked and in the boxes below it you should have:
#1:
"%1",,-1,0,,,,
#2
IExplore
#3 (blank)
#4
WWW_OpenURL
URL:HyperText Transfer Protocol with Privacy should be the same. Sometimes it is necessary to uncheck Use DDE. If that doesn't fix it, go to Start>Run and type
regsvr32 urlmon.dll [enter]
For Outlook: Open Internet Explorer, Tools, Internet Options, Programs tab. Choose Reset Web Settings. Click OK and close the dialog. Then, from Start/Run, type this command and press Enter: regsvr32 /i shdocvw.dll
If nothing helps, inspect the htmlfile and http associations in the registry, as per KB310049:
OL2002: Error Message: This Operation Has Been Cancelled Due to Restrictions in Effect on this Computer:
http://support.microsoft.com/default.aspx?scid=310049
MS-MVP - Elephant Boy Computers - Don't Panic!
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April 17th, 2010 4:00pm