I am unable to update my windows 7 home basic. the following message appears 'integrator.exe has stopped working'. pls help.

Hi, Based on my research, it seems that integrator.ese is not a built-in application. You may refer to the following link. http://www.processlibrary.com/directory/files/integrator/28328/ I suggest you to uninstall this application and then boot the computer in Clean Boot mode to update the OS. http://support.microsoft.com/kb/331796 Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.