i am the admistrator to an window xp computer i can connect to the internet but the other user can't why ?

Hi MRSDBMcD, · What’s the version of Internet Explorer you’re using? · Do you get any error message while connecting to the internet using the other account? If so, what’s the exact error message? · Since when has the issue been prevailing? Did the issue surface after making any software/hardware changes to the computer? I’d recommend you to refer the following article and follow the steps mentioned to troubleshoot network connection problems: Troubleshooting network connection problems http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx Hope this helps. Gokul - Microsoft Support [If this post was helpful, please click the "Vote as Helpful" (green triangle) button. If it helps in resolving your issue, click "Propose As Answer" or "Mark as Answer" button. By proposing/marking a post as Answered, or Helpful you help others find the answer faster.]