here is the situation i got a computer and everything works except when i try to get online. i talked to my service provider and she stated the ip address wouldn't change. i have a cable modem and it is wired but i can't get on the internet the icon at the bottom shows connected but i can't get on line.

when i hook my computer to my modem the ip address wont change to allow me to get on-line?1 person needs an answerI do too

Please see http://www.officeforlawyers.com/howask.htmWhat kind of modem is it? Do you have the computer set for DHCP (dynamically assigned addresses)? Wired? Wireless?We need a lot more info to give you a solid answer. -B- http://www.officeforlawyers.com | http://www.onenote-tips.com Author: The Lawyer's Guide to Microsoft Outlook

O.K., so your cable modem has a static IP address. Do you have any kind of firewall behind the cable modem or is your computer just plugged straight into the cable modem?If you're plugged directly into the cable modem, as I suspect, does your cable modem have a DHCP server in it that gives out IP addresses to the computer(s) behind it? Most don't in my experience. -B- http://www.officeforlawyers.com | http://www.onenote-tips.com Author: The Lawyer's Guide to Microsoft Outlook

i'm not sure i have a comcast modem that i plug a ethernet cord into and when i do the ip address is still the same, sorry I'm not computer wordy.