How can I download a program to remove from my P/C

Hi, Thanks for posting in Microsoft TechNet forums. If there is any antivirus installed, I suggest we perform the following steps to protect the system: Step 1: Update the definition file for the antivirus program. If you do not have an antivirus program installed, I would suggest install Microsoft Security Essentials to protect the system from being infected with virus. Step 2: Disable and Enable System Restore to clear the virus permanently. Many viruses infect restore points. In order to clear the infected files permanently, we should clear the restore points. Please use the steps below to do so: 1. Click "Start, input "SYSDM.CPL" (without quotation marks) and press "Enter". 2. On the "System Protection" tab, click to turn off System Restore on all drives, and click "OK". 3. Please repeat the above steps to enable System Restore again. Step 3:Boot your computer into Safe Mode and then run your antivirus software on your computer to scan for and remove any possible Virus and Malware infections. 1. Restart the computer. 2. Keep pressing the F8 key until the Windows Startup menu appears. 3. Choose "Safe Mode", and press "Enter". 4. Run the computer in Safe Mode. 5. Start your antivirus program and scan the system in Safe Mode. Please check if you can remove the Trojan now. Best Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

1) Find virus file(through Process watcher or an advanced task manager ). 2) Close Process. 3) change file attribute with dos on 'Attrib virus.exe -r -h -s'. 4) delete file with dos 'del virus.exe '. 5) go to registry editor and Search for virus files and delete all hives with virus information. http://antivirus.iyogi.net/virus-threats/remove-trojan.html

1) Find virus file(through Process watcher or an advanced task manager ). 2) Close Process. 3) change file attribute with dos on 'Attrib virus.exe -r -h -s'. 4) delete file with dos 'del virus.exe '. 5) go to registry editor and Search for virus files and delete all hives with virus information. http://antivirus.iyogi.net/virus-threats/remove-trojan.html