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For the third time in four months my computer (Gateway ML6703) is showing the error message " This copy of Microsoft windows is not genuine". The other times i have taken it in to be repaired. The repair person has to reformat, reinstall Vista Home premium and Office 2007. Everything seems fine for a few weeks and back comes the error message. VDiagnostic Report (1.9.0011.0):-----------------------------------------WGA Data-->Validation Status: Invalid LicenseValidation Code: 50 Cached Validation Code: N/A, hr = 0x80004005Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=Windows Product ID: 89578-OEM-7332157-00141Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.0.6000.2.00010300.0.0.003ID: {89E11893-99A4-4117-9785-6EEE429B729E}(1)Is Admin: YesTestCab: 0x0WGA Version: Registered, 1.9.9.1Signed By: MicrosoftProduct Name: Windows Vista (TM) Home PremiumArchitecture: 0x00000000Build lab: 6000.vista_gdr.090302-1506TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002 WGA Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data-->Office Status: 100 GenuineMicrosoft Office Enterprise 2007 - 100 GenuineOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2efd_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005 Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)Default Browser: C:\Program Files\Internet Explorer\iexplore.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data-->Office Details: <GenuineResults><MachineData><UGUID>{89E11893-99A4-4117-9785-6EEE429B729E}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-2532524842-4066423003-3011921280</SID><SYSTEM><Manufacturer>Gateway </Manufacturer><Model>ML6703 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>77.09 </Version><SMBIOSVersion major="2" minor="4"/><Date>20061127000000.000000+000</Date></BIOS><HWID>12313507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65744</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data-->Software licensing service version: 6.0.6000.16386Name: Windows(TM) Vista, HomePremium editionDescription: Windows Operating System - Vista, OEM_SLP channelActivation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895fApplication ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 89578-00146-321-500141-02-1033-6000.0000-1872009Installation ID: 018244851640691416381193521853601536548562351675927284Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204Partial Product Key: DR9M6License Status: Unlicensed HWID Data-->HWID Hash Current: NgAAAAEAAwABAAIAAQABAAAAAwABAAEAnJ9yQ0j9ZJU2F0jk6NKoVs5P8vTcjJh5GvisVvRI OEM Activation 1.0 Data-->N/A OEM Activation 2.0 Data-->BIOS valid for OA 2.0: no, invalid SLIC tableWindows marker version: N/AOEMID and OEMTableID Consistent: N/ABIOS Information: ACPI Table NameOEMID ValueOEMTableID Value APICGATEWASYSTEM FACPGATEWASYSTEM HPETGATEWASYSTEM BOOTGATEWASYSTEM MCFGGATEWASYSTEM APICGATEWASYSTEM SLICGATEWASYSTEM SSDTGATEWASYSTEM ista was installed when i origanally purchased the laptop. I can't afford to lose everything every few weeks, or keep paying to have it reformatted. I there anything i can try?
August 11th, 2009 3:28am

Hi,see and follow this page for possible solutions:http://www.microsoft.com/genuine/selfhelp/Support.aspx?displaylang=en-usTry the Windows Vista Validation Issues (Windows Vista) Forum instead:http://social.microsoft.com/Forums/en-US/genuinevista/threadsThank you for understanding.Good luck, Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003. ~~~ My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
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August 11th, 2009 8:41am

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