Hello, Whenever I RDP to another computer MSTSC.exe crashes. I am running Win 7 Pro x64. I connect to server 2008, server 2008x64, server 2008 r2 and other windows 7 computers. After a few minutes the app crashes. Any help would be appreciated. So far I have updated the video card drivers on the offending computer, ran all updates and patches as well as reviewed past threads on a similar topic in this forum. Here are the details of the crash: Problem Event Name: APPCRASH Application Name: mstsc.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bce80 Fault Module Name: StackHash_74d3 Fault Module Version: 6.1.7600.16559 Fault Module Timestamp: 4ba9b802 Exception Code: c0000374 Exception Offset: 00000000000c6df2 OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 74d3 Additional Information 2: 74d3f91a0344b18928221712ef907396 Additional Information 3: 40a1 Additional Information 4: 40a180bb98e9b0f27102344aa891cff4 Any help would be greatly appreciated. Thanks!

Application Name: mstsc.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bce80 Fault Module Name: StackHash_74d3 Fault Module Version: 6.1.7600.16559 Fault Module Timestamp: 4ba9b802 Exception Code: c0000374 // // MessageId: STATUS_HEAP_CORRUPTION // // MessageText: // // A heap has been corrupted. // #define STATUS_HEAP_CORRUPTION ((NTSTATUS)0xC0000374L) please download this reg file from my SkyDrive: http://cid-128fc518635be2dc.office.live.com/self.aspx/.Public/MS%20Foren/Registry/LocalDumps.reg and make a double click on the file to import it. When an application crashes (no matter which), Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the dump (zip it first) to your public Skydrive [2] folder and post the link here. I take a look at the dump with the Debugger, maybe I can see the cause. André [1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Thanks Andre. The file is over 50MB zipped so I have placed it on my webserver for download: derekulrich.com\mstsc.exe.4976.zip Let me know if you find anything! Derek

Let me know if you find anything! Hi Derek, ntdll!RtlReportCriticalFailure+0x62 ntdll!RtlpReportHeapFailure+0x26 ntdll!RtlpHeapHandleError+0x12 ntdll!RtlpLogHeapFailure+0xa4 ntdll! ?? ::FNODOBFM::`string'+0x122e4 kernel32!HeapFree+0xa msvcr90!free+0x1c [f:\dd\vctools\crt_bld\self_64_amd64\crt\src\free.c @ 110] EgisCredentialProvider+0x4f90 EgisCredentialProvider!DllCanUnloadNow+0x2c ole32!CClassCache::CDllPathEntry::CanUnload_rl+0x4e This HP DLL is the cause: Image path: C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\x64\EgisCredentialProvider.dll Image name: EgisCredentialProvider.dll Timestamp: Thu Mar 25 11:28:14 2010 (4BAB3ABE) CheckSum: 000230BE ImageSize: 0001B000 File version: 7.0.16.8 Product version: 7.0.16.8 File flags: 0 (Mask 17) File OS: 4 Unknown Win32 File type: 2.0 Dll File date: 00000000.00000000 Translations: 0404.04b0 CompanyName: Egis Technology Inc. ProductName: HP SimplePass Identity Protection InternalName: EgisCredentialProvider OriginalFilename: EgisCredentialProvider.dll ProductVersion: 7, 0, 16, 8 FileVersion: 7, 0, 16, 8 FileDescription: EgisCredentialProvider Dynamic Link Library LegalCopyright: Copyright ©2008 Egis Technology Inc. All rights reserved. So update or remove the HP Software to fix the issues. André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Awesome, thanks! What did you use to open up the dump and analyze it? Derek

What did you use to open up the dump and analyze it? I've used the Debugging tools for Windows: http://www.microsoft.com/whdc/devtools/debugging/default.mspx"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/