If I try to restart or shut down, the computer closes all of windows and I get the blue screen that says "windows is shutting down", but it will stay in that screen forever and never shut down! I then have to do a hard shut down and turn on manually. What's wrong?, please help2 people need an answerI do too

See if anything here helps -Troubleshooting Windows XP Shutdown Issueshttp://www.theeldergeek.com/shutdown_issues_in_xp.htmBTW What Service Pack Level are you on?TaurArian [MVP] 2005-2010 - Update Services