I have been having problem now with my prainter it started with only prainting one paper then i will have to turn it off to praint something else now in the middle of doing that it stop its like it not getting ink both of my black and color ink is new can you please tell me what going on

Hi, I would like to suggest you uninstall and reinstall the latest version of the printer driver to check the result. If it does not work, I also would like to suggest you perform the following steps to troubleshoot the issue. Clear Printer Spooler Files and Enable the Spooler Service ================================= 1. Click Start, type "Services.msc" (without the quotation marks) in the Search box and press Enter. 2. Double-click "Printer Spooler" in the Services list. 3. Click Stop and click OK. 4. Click Start, type "%WINDIR%\system32\spool\printers" in the Start Search box and press Enter, delete all files in this folder. 5. Click Start, type "Services.msc" (without the quotation marks) in the Start Search box and press Enter. 6. Double-click "Printer Spooler" in the Services list. 7. Click on Start. In the Startup Type list, make sure that "Automatic" is selected and click OK. For more information about troubleshooting steps for printer issue, please refer to the following link: http://support.microsoft.com/kb/810894 Regards,Arthur Li - MSFT