need help with BSOD after loading Portal 2
1. Here is knowledge article on this error
http://support.microsoft.com/kb/2028504/en-us
2. Address the AMD support/forum as well as Portal 2 vendor's forum for more information on this type of error.
3. Consult Microsoft software compatibility if the games are compatible with Windows 7
4. Always install chipset driver followed by graphics, video and NIC drivers just after vanilla plain operating system installation. To save time, make backup of updated operating system for fast return when something fails.
Regards
Milos
May 13th, 2012 2:49am
1. Here is knowledge article on this error
http://support.microsoft.com/kb/2028504/en-us
2. Address the AMD support/forum as well as Portal 2 vendor's forum for more information on this type of error.
3. Consult Microsoft software compatibility if the games are compatible with Windows 7
4. Always install chipset driver followed by graphics, video and NIC drivers just after vanilla plain operating system installation. To save time, make backup of updated operating system for fast return when something fails.
Regards
Milos
Free Windows Admin Tool Kit Click here and download it now
May 13th, 2012 2:49am
ok, basically as title suggests, Portal 2 loads, and either during the "loading screen" or after getting to the main menu, the system does 1 of 2 things, it will either crash with no blue screen or crash and give me a blue screen.
OS - Windows 7 Ultimate 64bit
RAM - Currently 8gb GSkill Ripjaws X *2x4gb kit*
PROC - AMD FX-4170 *recently installed*
Mother board - GA-870A-UD3 rev 3.1 with bios update FEe for AM3+ support
GRAPHICS CARD - HIS ATI Radeon HD 4670
i recently did a fresh install of windows 7 and then this started to happen, i had gotten an FX-4170 before doing a wipe and im 99% positive i had loaded Portal 2 as well as some other games and it was fine however when running any stress testing program
the old one would fail, everytime. this new core however in the stability tests is stable.
however now im encountering this problem, i thought it might have been that i didnt do a proper install of steam *since i have that on a seperate 1.5tb hard drive* so i did that and the first game i had steam install was portal 2. i still get a BSOD.
i have reinstalled the ATI driver and i am still getting BSOD.
here is the event viewer info
-
System
-
Provider
[ Name]
Microsoft-Windows-Kernel-Power
[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
41
Version
2
Level
1
Task
63
Opcode
0
Keywords
0x8000000000000002
-
TimeCreated
[ SystemTime]
2012-05-12T16:46:21.229622200Z
EventRecordID
10967
Correlation
-
Execution
[ ProcessID]
4
[ ThreadID]
8
Channel
System
Computer
Cloud-Strife
-
Security
[ UserID]
S-1-5-18
-
EventData
BugcheckCode
0
BugcheckParameter1
0x0
BugcheckParameter2
0x0
BugcheckParameter3
0x0
BugcheckParameter4
0x0
SleepInProgress
false
PowerButtonTimestamp
0
if any1 has a suggestion for uploading the minidump file please let me know
dont know if there is an "appropiate" website to use
if any1 can give me a hand with this i would greatly appreciate it.
also if any other information is needed please do not hesitate
thanks in advance
May 13th, 2012 2:40pm
1. Here is knowledge article on this error
http://support.microsoft.com/kb/2028504/en-us
2. Address the AMD support/forum as well as Portal 2 vendor's forum for more information on this type of error.
3. Consult Microsoft software compatibility if the games are compatible with Windows 7
4. Always install chipset driver followed by graphics, video and NIC drivers just after vanilla plain operating system installation. To save time, make backup of updated operating system for fast return when something fails.
Regards
Milos
Free Windows Admin Tool Kit Click here and download it now
May 14th, 2012 2:26am