pc setting and some app are not working

every time i open my photo apps and some accessories they dont open, please help me to fix this

thanks

March 29th, 2015 2:06pm

Hi Edwin ,

 "photo apps "
Do you mean the apps in the Windows Store ?Can we open the Windows Store ?When did the issue start to occur ?

Please take the following steps to have a check :

1.Refer to this link to register the windows apps to have a check :
Fix Store App in Windows 8.1
http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx
2.Take the steps in this link to have a troubleshoot(Run the troubleshoot tool should be the first step):
Troubleshoot problems with an app
http://windows.microsoft.com/en-HK/windows-8/what-troubleshoot-problems-app
3.Run wsreset.exe to clear cache to have a check.
4.If the issue persists, please check the Event Viewer for related information to troubleshoot this issue.
This path may be helpful: Event Viewer>Applications and Services Logs>Microsoft>Windows> AppModel-Runtime ,Apps, AppXDeployment and AppXDeployment-Server

Best regards

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March 31st, 2015 1:06am

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