hello,i think one of the kids changed all of the settings on my pc. it wont download anything. not even updates. you can click install and it just sits there. how do i change all users and accounts to be able to update and download. thanks shuggs1011 person needs an answerI do too

Ask the kid what s/he did and reverse it. If this isn't possible, the most common reason for these symptoms is severe infection. Start with thorough scans and post back with results if you need further help. http://www.elephantboycomputers.com/page2.html#Removing_Malware If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). If possible, have all your data backed up before you take the machine into a shop.MS-MVP - Elephant Boy Computers - Don't Panic!

hello,i think one of the kids changed all of the settings on my pc. it wont download anything. not even updates. you can click install and it just sits there. how do i change all users and accounts to be able to update and download. thanks shuggs101 Hi shuggs101, I would recommend you to run a Full Scan of the OneCare Safety Scanner from safety.live.com first. It will remove all possible security threats responsible as to why you can't install any downloaded program. If the Safety Scanner does not detect any infection, you may try performing System Restore. Choose a restore point prior to the date the problem started. Let me know if this helps.

Also check your system date and time and make sure it is correct.