stolen hot-mail password
how do I recover my contact list? I need to warn them of potential problems. I have tried everything, now am receiving calls from friends asking why I need 3000.00 sent to spain. Help please
January 26th, 2011 12:48pm
Please see the Account Compromise - Unauthorized Account Access page in the Windows Live Hotmail Help Center . These pages can also help:Hotmail hacked? Take these stepsHotmail: How to deal with account hijackingHotmail: Tips to help protect your accountFor more help with Hotmail, please go to the Windows Live Hotmail Help Center . They can help you better than we can in this Windows XP forum.Boulder Computer Maven Microsoft Most Valuable Professional
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January 26th, 2011 11:28pm
If you access Hotmail while in coffee shops through their hotspot, it's very possible your account has been compromised because someone else in on that hotspot was using firesheep and stealing your credentials. See this for more information: http://www.grc.com/sn/sn-272.pdf. If you can still log into your account, do so and change the password to something long (at least ten characters) and containing upper and lower case letters, digits, and special characters. That will kick the hijacker out.It could also be that only your mail address was hijacked, which is a frequent occurrence but doesn't not compromose your mailbox. If this less severe situation applies, then the messages to your friends should trickle off on their own. I'd still resecure the mail account, though, just to be sure.Brian Tillman [MVP-Outlook]--------------------------------https://mvp.support.microsoft.com/profile/Brian.TillmanIf a reply helps, please vote it as helpful. If a reply solves the issue, please mark it as an answer.
January 27th, 2011 12:13pm
If you access Hotmail while in coffee shops through their hotspot, it's very possible your account has been compromised because someone else in on that hotspot was using firesheep and stealing your credentials. See this for more information: http://www.grc.com/sn/sn-272.pdf. If you can still log into your account, do so and change the password to something long (at least ten characters) and containing upper and lower case letters, digits, and special characters. That will kick the hijacker out.It could also be that only your mail address was hijacked, which is a frequent occurrence but doesn't compromise your mailbox. If this less severe situation applies, then the messages to your friends should trickle off on their own. I'd still resecure the mail account, though, just to be sure.Brian Tillman [MVP-Outlook]--------------------------------https://mvp.support.microsoft.com/profile/Brian.TillmanIf a reply helps, please vote it as helpful. If a reply solves the issue, please mark it as an answer.
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January 27th, 2011 8:04pm
Hello, Sorry I have tried all of the above without success. I cannot answer the secret question to recover the password. They changed something that if you want to make changes to my e-mail it is sent to a ht*****@hotmail.com which I discovered is somewhere is south africa via spokeo. this is our home computer that we never had outside our home, so no wi-fi. Thank you though for your help.larry cerciello
February 1st, 2011 4:47pm