We purchased a time clock program when we were using Windows 2000. Now that we have upgraded to XP the keytab reader (a usb device) is not recognized by the software. The software itself works with XP. How can I make the computer recognize the keytab reader?1 person needs an answerI do too

Hi, · Is the device getting detected indevice manager?· Have you tried connecting it to different ports and check if that helps?· Which is the software that you are using? If you are using jobclock software, check if they have released any update for Windows XP or not.http://www.exaktime.com/default.aspx Hope this information is helpful.Amrita MMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.