i cant load any user accounts. it tries to load a default account then just goes to a blue screen. then goes back into the log on page. please help. i have my HSC study notes on my laptop :S1 person needs an answerI do too

Since you apparently don't have your important notes backed up to external media, the first thing to do is retrieve your data. You can do this in a couple of ways: 1. Pull the drive and put it in a USB drive enclosure or use a USB drive adapter. Attach this to a computer running a working install of XP/Vista/Windows7. Use the working Windows Explorer to copy the data to the rescue system's hard drive and then burn the data to cd or dvd. I prefer not to do this if I know the drive is infected because there is a chance of infecting the host system. In these cases, I use #2 below. 2. You can boot the target computer with a Bart's PE (if you are using XP) or a Linux live CD such as Knoppix and retrieve the data that way. Here is general information on using Knoppix for this: You will need a computer with two cd drives, one of which is a CD/DVD burner OR a USB thumb drive with enough capacity to hold your data OR an external USB hard drive formatted FAT32 (not NTFS)*. Download the Knoppix .iso and create your bootable CD. If you are doing this in an older operating system (XP or Vista), you'll need third-party burning software like Nero, Roxio, or the free ImgBurn (Windows 7 can burn .isos natively). Burn as an image, not as data. Then boot with the CD you created and Knoppix will be able to see the Windows files. If you are using the USB thumb drive or the external hard drive, right-click on its icon (on the Desktop) to get its properties and uncheck the box that says "Read Only". Then click on it to open it. Note that the default mouse action in the window manager used by Knoppix (KDE) is a single click to open instead of the traditional MS Windows' double-click. If you want to burn CD/DVDs, use the K3b program. *My understanding is that you can now write to an NTFS partition from Linux. If you wish to do this, Google for instructions about using the NTFS driver. http://www.knoppix.net http://www.nu2.nu/pebuilder/ - Bart's PE Builder Once you have your data safely copied to something else you can start troubleshooting the failing computer. The issue could be caused by something physical like hardware or the computer might have become severely infected. Unfortunately there is no way to guess from here. Doing data recovery, hardware diagnostics, and malware investigation will require a fairly high level of computer skills to do. You know yourself best and whether you should take the machine to a competent local professional instead. This will not be a BigComputerStore/GeekSquad type of place. If you want to go ahead with this yourself and need more help, please do let me know. Please include some description of the laptop's recent history, its make and model, how much RAM is in the system and what the BIOS reports, and what antivirus/security programs you have installed.MS-MVP - Elephant Boy Computers - Don't Panic!