windows7 64bit update failure and reverting changes
Hi,
We are facing issue to install windows update, failure configuring windows updates reverting changes
Update for Windows 7 for x64-based Systems (KB2647753)
Installation date: 9/12/2012 3:36 PM
Installation status: Failed
Error details: Code 80071A90
Update type: Recommended
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
http://support.microsoft.com/kb/2647753
Help and Support:
http://support.microsoft.com
http://support.microsoft.com/kb/2647753, I tried to download the update pack, then its redirecting to Genuine Check, I tried the .exe file but getting another error "This version of the windows genuine advantage validation tool is no longer supported, please download
the newest version and ensure that your system clock accurate", So I could not do manual install the package, please advice a solution for this
Regards,AMAK ICT
September 17th, 2012 2:40pm
This may help
http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80071A90
Rgds
Milos
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September 17th, 2012 8:01pm
This may help
http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80071A90
Rgds
Milos
September 17th, 2012 8:01pm
Hi,
I am currently standing by for an update from you and would like to know how things are going. If you have any feedback, please let us know.
Niki
TechNet Subscriber Support
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here.Niki Han
TechNet Community Support
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September 19th, 2012 2:34am
Hi,
As this thread has been quiet for a while, I assume the issue has been resolved. At this time, we will mark it as "Answered" as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to
reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.
BTW, we'd love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.
Niki
TechNet Subscriber Support
If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback
here.
Niki Han
TechNet Community Support
September 20th, 2012 10:46pm
Hi,
Not yet solved the issue
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September 25th, 2012 3:28am
Hi Niki,
Still I am facing the same issue, all users are getting same windows update failure, windows update scheduled through Group policy, I can't install one by one updates and I tried to download one update then Genuine check giving another message like "This
version of the Windows Genuine advantage validation tool is no longer supported. please download the newest version and ensure that your system clock is accurate", please advice a solution
Regards,
AMAK ICT
September 25th, 2012 3:49am
Please download Microsoft Genuine Advantage Diagnostics Tool and check:
http://go.microsoft.com/fwlink/?linkid=52012
Thanks
Zero
Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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September 27th, 2012 8:49am
Any update?Thanks
Zero
Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
October 1st, 2012 10:07pm
I had the same problem recently and i fixed the issue i had about 12 important updates that would not install succesfully, it failed and reverted back top it original status. I did the basic troubleshooting first such as running
the MS fix , restoring the OS and reparing the HD with no success. So i decided to run each individual update and all succeded but one...One update kept hanging and hanging. so i went to safe mode and did last know good conf to stop the update becuase
i couldnt get to my desktop and then went to MS download center with a copy of the KB number and installed the update successfully...everything now working great...it seemed that one update had corrupted drivers therefore reverting all the updates back to
its original state. hope this helps.
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October 6th, 2012 2:04pm
Thanks, same thing worked for me...
Regards,
AMAK ICT
October 6th, 2012 2:08pm