windows7 crashes with BSOD randomly, after hibernation/sleep
Here's the detail from event viewer. BODY{font:x-small 'Verdana';margin-right:1.5em} .c{cursor:hand} .b{color:red;font-family:'Courier New';font-weight:bold;text-decoration:none} .e{margin-left:1em;text-indent:-1em;margin-right:1em} .k{margin-left:1em;text-indent:-1em;margin-right:1em} .t{color:#990000} .xt{color:#990099} .ns{color:red} .dt{color:green} .m{color:blue} .tx{font-weight:bold} .db{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;border-left:1px solid #CCCCCC;font:small Courier} .di{font:small Courier} .d{color:blue} .pi{color:blue} .cb{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;font:small Courier;color:#888888} .ci{font:small Courier;color:#888888} PRE{margin:0px;display:inline} <script><!-- function f(e){ if (e.className=="ci"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"cb");} if (e.className=="di"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"db");} e.id=""; } function fix(e,cl){ e.className=cl; e.style.display="block"; j=e.parentElement.children(0); j.className="c"; k=j.children(0); k.style.visibility="visible"; k.href="#"; } function ch(e){ mark=e.children(0).children(0); if (mark.innerText=="+"){ mark.innerText="-"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="block"; } else if (mark.innerText=="-"){ mark.innerText="+"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="none"; }} function ch2(e){ mark=e.children(0).children(0); contents=e.children(1); if (mark.innerText=="+"){ mark.innerText="-"; if (contents.className=="db"||contents.className=="cb") contents.style.display="block"; else contents.style.display="inline"; } else if (mark.innerText=="-"){ mark.innerText="+"; contents.style.display="none"; }} function cl(){ e=window.event.srcElement; if (e.className!="c"){e=e.parentElement;if (e.className!="c"){return;}} e=e.parentElement; if (e.className=="e") ch(e); if (e.className=="k") ch2(e); } function ex(){} function h(){window.status=" ";} document.onclick=cl; --></script> - < Event xmlns =" http://schemas.microsoft.com/win/2004/08/events/event " > - < System > < Provider Name =" Microsoft-Windows-Kernel-PnP " Guid =" {9C205A39-1250-487D-ABD7-E831C6290539} " /> < EventID > 219 </ EventID > < Version > 0 </ Version > < Level > 3 </ Level > < Task > 212 </ Task > < Opcode > 0 </ Opcode > < Keywords > 0x8000000000000000 </ Keywords > < TimeCreated SystemTime =" 2010-04-25T19:13:43.362031400Z " /> < EventRecordID > 25608 </ EventRecordID > < Correlation /> < Execution ProcessID =" 4 " ThreadID =" 52 " /> < Channel > System </ Channel > < Computer > DELL-LAP </ Computer > < Security UserID =" S-1-5-18 " /> </ System > - < EventData > < Data Name =" DriverNameLength " > 35 </ Data > < Data Name =" DriverName " > USB\VID_0483&PID_2016\5&291a186&0&1 </ Data > < Data Name =" Status " > 3221226341 </ Data > < Data Name =" FailureNameLength " > 14 </ Data > < Data Name =" FailureName " > \Driver\WUDFRd </ Data > < Data Name =" Version " > 0 </ Data > </ EventData > </ Event >
April 25th, 2010 11:32pm

The info you provide is related to the FingerPrint touch chip so start with upgrading the drivers for this device. You could also provide us with the crash dump files (MEMORY.DMP located in the root of the Windows folder) or analyze it yourself by following the guide; http://www.theexperienceblog.com/technical-articles/troubleshooting-and-analyzing-blue-screens-of-death/Blogging about Windows for IT pros at www.theexperienceblog.com
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April 26th, 2010 12:02pm

You should see if any of these hotfixes applies to you: http://support.microsoft.com/kb/977178 http://support.microsoft.com/kb/975599 http://support.microsoft.com/kb/979444/
April 26th, 2010 7:29pm

You can upload the dmp file to public folder on skydrive.live.com so that we can help to check the cause of the issue.Sean Zhu - MSFT
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April 27th, 2010 9:37am

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