windows 7 crashes !
i have my own built machine for one year now , and i started to have these bsod from the first week for a year now , i tried all what you could imagine plus i replaced my mobo , memory modules , psu , vedeo card , suevillance vedeo card all but the cpu ,
what i need as i spent mony is to know for sure the exact problem , can-you pls help ?
my system is :
win 7 32bits ,
intel core I-7 920 ,
ga-ex58-ud3r_1.6
, nvedia GT 430 ,
Intel® X25-V Value SATA Solid-State Drive ,
Cooler Master GX Series RS750 750W 80 Plus
geovision gv800 4cams
January 13th, 2011 6:59pm
To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.
Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.
André
[1]
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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January 14th, 2011 10:19am
http://cid-17e804d6120513ef.office.live.com/browse.aspx/.Public?uc=1
January 14th, 2011 10:50am
ram is 3giga
KINGSTON KVR1066D3N7/3G ValueRAM
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January 14th, 2011 11:06am
APC_INDEX_MISMATCH (1) - This is a kernel internal error. The most common reason to see this bugcheck is when a filesystem or a driver has a mismatched number of calls to disable and re-enable APCs.
nt!NtDeviceIoControlFile+0
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00041790 , The subtype of the bugcheck.
The 41790 code is part of our an internal memory manager code but the bugcheck in my experience has almost always indicated hardware issues (RAM errors).
Source:
http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/68407ce1-7491-4aee-bdef-5ff4bbc56d99/#11ce9f45-7906-4652-9619-a3ad457a87e9
Please download memtest86+ [1], burn a new bootable CD (use a CD-RW if possible) from the ISO (download and use ImgBurn [2] to do this or make double click on the ISO in Windows 7), reboot your PC and scan your RAM 4-5hours for errors. If it detects errors,
replace the faulty RAM.
If the memtest tells no error, please download CPU-Z [3], look in the memory and SPD tab and verify that the current RAM Speed and the Timings match to the values that you see in the SPD tab. If your RAM run at CR (Command Rate) 1T, change the value into 2T
in the BIOS. This should fix the crashes.
André
[1]
http://www.memtest.org/download/4.10/memtest86+-4.10.iso.zip
[2]
http://www.imgburn.com/index.php?act=download
[3]
http://www.cpuid.com/softwares/cpu-z.html"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
January 14th, 2011 11:07am
i had
Platinium OCZ3P1866C9LV3GK before and same thing then i changed to
KINGSTON KVR1066D3N7/3G ValueRAM and same bsod
i did every time memtest no errors for both
on cpu-z command rate is 1T , how to change that on bios ?
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January 14th, 2011 11:21am
i changed to 2T
January 14th, 2011 11:40am
does it make a difference or do you still have crashes?"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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January 14th, 2011 11:47am
crash happens once every 2 to 3 weeks , so i will wait and see .
some thing else , i have hdmi monitor samsumg syncmaster 2333hd , every time i restart my pc i loose hdmi sound ( speakers on my second monitor working ok ) but to make it work again on first monitor i have to uninstall hdmi audio driver and reinstall every
time i restart my pc .
January 14th, 2011 11:55am
i got a new one
http://cid-17e804d6120513ef.office.live.com/self.aspx/.Public/011511-11185-01.zip
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January 14th, 2011 4:45pm
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This indicates that a kernel-mode program generated an exception which the error handler did not catch.
http://msdn.microsoft.com/en-us/library/ff557203%28VS.85%29.aspx
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - access violation
STACK_TEXT:
8d44fa80 830356f3 a55289d0 00000000 a693e784 nt!HvpIsFreeNeighbor+ 0x49
8d44faa0 83032b77 a55289d0 0027d780 a5528d38 nt!HvFreeCell+0xde
8d44fab4 83032ae2 0027d780 a693e784 00000000 nt!CmpFreeKeyBody+0x52
8d44fad8 83034d83 0027d780 00000002 ad84b1e0 nt!CmpFreeKeyByCell+0x19d
8d44fb3c 830355a1 ad84b1e0 8d44fbac 8d44fc28 nt!CmDeleteKey+0x86a
8d44fba0 82e7b44a 800020fc 8d44fcc8 82e791d1 nt!NtDeleteKey+0x332
8d44fba0 82e791d1 800020fc 8d44fcc8 82e791d1 nt!KiFastCallEntry+0x12a
8d44fc1c 8f1ee6cb 800020fc 8f1f3210 8f1f3218 nt!ZwDeleteKey+0x11
8d44fcc8 8f1ee867 ae5f56d0 8f1f31b0 853eba70 discache!DispModifyObjectLru+0x1eb
8d44fcf8 8f1ee8aa 00000000 82ea5f3b 00000000 discache!DispFlushLru+0x152
8d44fd00 82ea5f3b 00000000 00000000 853eba70 discache !DispLruWorkerRoutine+0x7
This DLL which is part of the Windows Search Indexer which tries to delete a key (least recently used (LRU) entry) from the registry and this fails.
Have you checked the RAm with memtest86+? Is the Kingston compatible with your board? Also check the Intel SSD for errors (chkdsk C: /r /f)
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
January 14th, 2011 7:27pm
Have you checked the RAm with memtest86+? yes
Is the Kingston compatible with your board? yes
Also check the Intel SSD for errors (chkdsk C: /r /f) ........i checked no errors
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January 14th, 2011 8:34pm
i got a new one
http://cid-17e804d6120513ef.office.live.com/browse.aspx/.Public?uc=1
normaly 10 to 14 dayes between bsod but after changing command rate on bios to 2T i got 2 in one day !
January 14th, 2011 9:38pm
i did a new memtest for 4 hours , 8 passes : no errors
http://cid-17e804d6120513ef.office.live.com/self.aspx/.Public/SNC00011.zip
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January 15th, 2011 1:28pm
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00041790, The subtype of the bugcheck.
Run CPU-Z and upload the pictures."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
January 15th, 2011 5:12pm
here :
http://cid-17e804d6120513ef.office.live.com/self.aspx/.Public/AL-7ARBI.txt?ccsf=1#sn_ccCommentCtrl_anch
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January 16th, 2011 4:06am
here the cpu-z pictures :
http://cid-17e804d6120513ef.office.live.com/browse.aspx/.Public?uc=6
January 16th, 2011 4:38am
Is the Kingston RAM compatible to your Gigabyte board?"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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January 16th, 2011 10:22am
Is the Kingston compatible with your board? yes
January 16th, 2011 10:37am
hmm, the picture says you run the RAM at 533MHz, but the dumps says 400MHz:
Size 1024MB
Form Factor 09h - DIMM
Device Set [None]
Device Locator A0
Bank Locator Bank0/1
Memory Type 02h - Unknown
Type Detail 0000h -
Speed 400MHz
I currently have no real idea."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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January 16th, 2011 11:39am
thank-you for all help , and it was helpful because you pointed to a problem , since one year i have done evry thing possible to find any error to guide me with no success , but now we have some thing .
i hope that some body helps here , thank-you to all.
January 16th, 2011 12:45pm
Hi,
Please update the BIOS and all drivers to the latest versions from the manufacture. Also test if the issue occurs in Safe Mode.
Regards,
NikiPlease remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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January 17th, 2011 11:01pm
all up to date .
safe mode ? i have no idea how to reproduce these bsod , some times it takes 3 weeks to happen , which means have to keep pc on safe mode at least for 4 weeks to be sure and as i use my pc daily it is hard to do that .
January 18th, 2011 5:48am
i will try safe mode with networking.
but when it happend because of load on pc ( video capture card + 4 cams ) , in safe mode there is no load on pc , so i guess it will not happen , we will see.
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January 18th, 2011 7:09am
in safe mode nothing happend , today when i pressed restart i got a new one :
http://cid-17e804d6120513ef.office.live.com/self.aspx/.Public/012111-11809-01.zip
January 20th, 2011 4:19pm
still the same:
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00041790, The subtype of the bugcheck.
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: 0x1a_41790_nt!MiDeleteVirtualAddresses+41a
In safe mode not all drivers and programs are loaded so the amount of used RAM is smaller and so the faulty parts are not used."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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January 20th, 2011 4:45pm
thank-you , i will remove it stick by stick , now i kept 2 and removed one , will see .
January 20th, 2011 5:01pm
got a new one :
http://cid-17e804d6120513ef.office.live.com/self.aspx/.Public/012211-11746-01.zip
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January 22nd, 2011 3:28am
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.
Probably caused by : memory_corruption ( nt!MiClearFilePointer +95 )
same like always. Memory corruption, but you said chkdsk and memtest are ok, so I'm out of ideas."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
January 22nd, 2011 8:48am
i removed the second stick , keeping one , will see !
does a bsod corrupt the memory? if yes , what to do to clean it ?
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January 22nd, 2011 11:19am
i ran prime95 for 10 hours ( cpu and memo load 100% ) and no bsod no errors .
http://cid-17e804d6120513ef.office.live.com/self.aspx/.Public/prime95.png
January 23rd, 2011 4:59am
I think the test is now ok, because you removed the 2nd RAM Stick."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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January 23rd, 2011 8:39am
does a bsod corrupt the memory? if yes , what to do to clean it ?
January 23rd, 2011 4:06pm
a BSOD is the result, not the cause of damaged RAM."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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January 23rd, 2011 4:31pm
i mean does it corrupt the system more ?
January 23rd, 2011 5:23pm
no, the bug check prevents that data are corrupted."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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January 24th, 2011 9:21am
i kept one memory stick since 22/01/2011 , i got no bsod .
today i added 3 sticks and got one bsod :
http://cid-17e804d6120513ef.office.live.com/browse.aspx/.Public?uc=1
February 10th, 2011 1:28pm
maybe a RAM slot is damaged. Or the board doesn't like all 3 slots used. Contact Gigabyte if they know issues"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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February 10th, 2011 3:47pm
i used 4 slots , is it a ram issue according to dump file ?
February 10th, 2011 3:53pm
yes:
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
Arguments:
Arg1: c0000005, The exception code that was not handled
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - access violation
0x8E_win32k!ClassAlloc +1b
this also looks like a RAM issue. And if the PC is stable with only 1 RAM module it is a compatibility issue when you use all slots."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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February 10th, 2011 3:57pm
got new one today :
http://cid-17e804d6120513ef.office.live.com/self.aspx/.Public/022111-10592-01.zip#resId/17E804D6120513EF!296
February 21st, 2011 2:14am
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00005002,
0: kd> k
ChildEBP RetAddr
8d597144 830b85db nt!KeBugCheckEx+0x1e
8d59717c 830f25f8 nt!MiAllocateWsle+0x6f
8d5971d0 830e5df0 nt!MiResolveDemandZeroFault+0x4eb
8d597250 830e388e nt!MiDispatchFault+0x659
8d5972dc 830953d8 nt!MmAccessFault+0x157c
8d5972dc 832895e5 nt!KiTrap0E+0xdc
8d5973fc 832751b6 nt!ExpGetProcessInformation+0x20e
8d597874 83285d4a nt!ExpQuerySystemInformation+0x1035
8d597890 830921ea nt!NtQuerySystemInformation+0x76
8d597890 83090bc9 nt!KiFastCallEntry+0x12a
8d597918 8b63efdf nt!ZwQuerySystemInformation+0x11
8d597c78 8b61c15e cng!GatherRandomKey +0x272
8d597cdc 8b61c1bf cng!ReadExternalEntropyIntoPool+0x1a6
8d597ce8 8326946a cng!scavengingWorkItemRoutine+0x15
8d597d00 830d1aab nt!IopProcessWorkItem+0x2d
8d597d50 8325df5e nt!ExpWorkerThread+0x10d
8d597d90 83105219 nt!PspSystemThreadStartup+0x9e
FAILURE_BUCKET_ID: 0x1a_5002_cng!GatherRandomKey+272
the issue happens while creating a ramdom security key in the Next Generation Kernel Cryptography driver and querying the ProcessInformation. so this is stil something RAM related."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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February 21st, 2011 11:41am
a new one :
http://cid-17e804d6120513ef.office.live.com/self.aspx/.Public/022311-10857-01.zip
February 23rd, 2011 12:00pm
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.
9a20796c 830d1d4f nt!KiTrap0E+0x2cf
9a2079dc 83099d1d nt!ExTryAcquireSpinLockExclusiveAtDpcLevel+0xe
9a2079f8 88eab5ac nt!MmDoesFileHaveUserWritableReferences+0x8a
9a207a30 88ec92aa Ntfs!NtfsOpenAttributeCheck+0x2f
9a207a60 88ec8be6 Ntfs!NtfsOpenExistingAttr+0x116
9a207b48 88e9ef9d Ntfs!NtfsOpenAttributeInExistingFile+0x7a4
9a207c00 88eb01e8 Ntfs!NtfsOpenFcbById+0x635
9a207cdc 88e3409c Ntfs!NtfsCommonCreate+0x4d7
9a207d1c 830b77ba Ntfs!NtfsCommonCreateCallout+0x20
9a207d1c 830b78b1 nt!KiSwapKernelStackAndExit+0x15a
9cd85818 00000000 nt!KiSwitchKernelStackAndCallout+0x31
check the HDD with chkdsk again."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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February 23rd, 2011 7:24pm
i did , nothing reported .
now , i did change three memory kids ( one is OCZ3P1866C9LV3GK the two other kids are KVR1066D3N7 ) , i get bsod with all three kids but not with one stick
could the all three kids be faulty ?
i did replace my mobo and still get bsod . could both mobos be faulty ?
February 24th, 2011 11:29am
I have no real idea. It can be the motherboard. "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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February 24th, 2011 12:40pm
After I installed and run windows7 on my new Intel® X25-M 120G SSD, got this issue too.
I have reinstalled OS many times but no help.
Then I roll back my device to old HDD WD 6401AALS, never get this issue anymore.
February 26th, 2011 12:00pm
thank-you i will try that
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February 26th, 2011 12:06pm