after a password change the desktop hangs at welcome screen, other users can log on and use the desktop. but that user can not unless you delete the local profile. what be casusing this problem

looks like the user account is damaged somehow might be time to backup and install windows clean as it appears to be a deep problem Windows MVP, paid Remote Assistance is available for XP, Vista and Windows 7. My page on Video Card Problems is now my most popular landing page. See my gaming site for game reviews etc. Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews

Hi k sosa, Thanks for the post! It suspect the user profile might be corrupted, please create a new user account to check if the issue persists. Meanwhile, open Event Viewer, check if there's any related logon records there. Additionally, a boot trace may help you figure out what happened during the logon steps, you can follow this guide to make a boot trace: http://www.msfn.org/board/topic/140247-trace-windows-7-bootshutdownhibernatestandbyresume-issues/ (Note: Since the website is not hosted by Microsoft, the link may change without notice, Microsoft does not guarantee the accuracy of this information.) Regards, Miya TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tnmff@microsoft.comThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.